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Kudos0

"autocheck program not found." message after drive copy, then PC reboots and reboots.

Hi! I recently installed Ghost 15 and as part of the installation, the program picked up all updates from Norton's website. I read that issues about copied drives not booting up were included in the latest updates.  ?? 

I have found no related messages to my error, so I deleted the new partition on the new drive and I am trying doing it again, following the suggestions on the help screen, like "Copy MBR" and "make this partition bootable" (which I used originally).

I am trying copying (cloning) a second time, and should the clone fail to start, I will try to rebuild the MBR from the install Win7x64 installation disk, as a similar post suggested.

I will post another message upon completion of this second attempt.

Thanks!

Replies

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

Hi! I recently installed Ghost 15 and as part of the installation, the program picked up all updates from Norton's website. I read that issues about copied drives not booting up were included in the latest updates.  ?? 

I have found no related messages to my error, so I deleted the new partition on the new drive and I am trying doing it again, following the suggestions on the help screen, like "Copy MBR" and "make this partition bootable" (which I used originally).

I am trying copying (cloning) a second time, and should the clone fail to start, I will try to rebuild the MBR from the install Win7x64 installation disk, as a similar post suggested.

I will post another message upon completion of this second attempt.

Thanks!

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

Hi!  This time the clone did boot, but to my amazement, upon login into Win7x64Pro, the first thing I saw was a message that read "Building your personal settings" or something similar, like when a first installation is taking place.  Unfortunately, I was summoned by my angry wife to come upstairs and have lunch, and had to leave.  However, I was confident all was Ok ... and left my PC alone...  NOT!

20 mins later when I came back, I had the following amazing message on the bottom right corner of my completely empy screen:  This is not a genuine copy of Windows....  and on a line above (or below?) it read "Build 7600".  There was no Start button nor anything that I could use to help myself be recognized by this "new" installation.  I tried logging off and login in as Administrator, but the only user known to the system was the same ID that offered me this bleak scenario.

It appears to me that Norton hasn't perfected cloning such a sophisticated OS, and more work needs to be done....

I suspect that this cloning operation has to be done on a "dormant" system drive, as it was in the past, for all the hidden bits and pieces Microsoft spreads in different areas of the system - to make counterfitting very difficult - to be picked up.

I will try the next best thing:  Boot from a Vista OS drive, and try to clone the dormant Win7 system drive.  I'll keep you posted in this same forum. 

Wish me luck!

Kudos1

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.


gherna1 wrote:

 "Building your personal settings" or something similar, l


gherna1,

I wouldn't be in a hurry to blame Ghost. Can you tell us how you are performing the Copy Drive? Are you partitioning the new HD before the Copy Drive procedure? Are you disconnecting the old HD before booting from the new HD? Do you have a SRP?

Operator error is the main cause of Copy Drive failure.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

Hi, Brian! Thanks for your prompt reply.  I'm no newbie.  I've been toying with PCs since the RS-80 came out, even before the first IBM PC.  I'm also a 26-year seasoned IT professional, who deals with OSs, servers, their software, workstations, etc., on a daily basis.  This is how I did it:

I started recognizing the new HDD from my system BIOS.  

I have 3 different sata HDs, each with a different OS, and each is a master drive.  When I wish to boot from a specific OS, I make that drive my first HD in the BIOS, and all 3 boot perfectly.  That still works fine, even after having unsuccessfully cloned my Win7x64Pro system drive.

Next, in Win7x64Pro, I used the Disk Manager utility to partition the Samsung 2TB drive into 2 partitions, jusk like the original 1TB system drive, except that the partitions are now twice the size.

Next, I proceeded to clone the two (partitions) drives, separately.  The original drive D: (second partition) cloned well.  It's the system drive that refuses to work 100%.

For the system drive clone options I chose: "Copy MBR" and also "Make this drive bootable".  I did not chose bad sector inspection, etc. because both drives are fine.  The original HD has a non-mechanical defect, and the second one is brand new.

The reason I'm doing this is because my 1TB Hitachi drive is putting out messages both at boot time, and within Win7 about an imminent HD failure.  I need to remove this drive and send it to the manufacturer, but I also need my data/software on it, and I don't have time to install the OS and all of the apps and try to restore it to what it is now.  This is why I'm using Ghost.

Now, stay tuned until I come back after my third attempt, this time booting from Vista and cloning a "dormant" system drive (Win7x64Pro).  Should I be successful, that'll be my proof that more work needs to be done by Norton.

Thanks!

Kudos1

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.


gherna1 wrote:
that'll be my proof that more work needs to be done by Norton.

gherna1,

It is operator error I'm afraid. You have broken both of the cloning rules...

http://www.goodells.net/multiboot/partsigs.htm

(see "These examples illustrate two general rules for successful cloning of NT-family OS's:")

You must clone into unallocated space. Not into a partition with a drive letter.

You must disconnect the old HD before booting from the new HD. After a successful boot the old HD can be reconnected.

http://community.norton.com/t5/Other-Norton-Products/Windows-XP-Home-won-t-boot-after-copi-ying-to-new-HD/m-p/95447#M10418

For Copy Drive options...

For Copy Drive if a SRP is present

For the SRP

Check source for file system errors
Check destination for file system errors
Set drive active (for booting OS)
DON'T SELECT Disable SmartSector copying
DON'T SELECT Ignore bad sectors during copy
Copy MBR
Destination partition type : Primary
Drive letter : None


For Win7

Check source for file system errors
Check destination for file system errors
Resize drive to fill unallocated space (ONLY if you want to)
DON'T SELECT Disable SmartSector copying
DON'T SELECT Ignore bad sectors during copy
Destination partition type : Primary
Drive letter : None


For Copy Drive if a SRP is not present

Check source for file system errors
Check destination for file system errors
Resize drive to fill unallocated space (ONLY if you want to)
Set drive active (for booting OS)
DON'T SELECT Disable SmartSector copying
DON'T SELECT Ignore bad sectors during copy
Copy MBR
Destination partition type : Primary
Drive letter : None

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

I don't recognize the SRP acronym.  Please explain.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

System Reserved Partition. I suspect you don't have one which is good. I don't either. It is a 100 MB Active, hidden partition which contains the booting files. If you install Win7 into an existing partition you don't get a SRP.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

Regarding the first "broken " rule, the partition I tried cloning into did not have a letter assigned (on my first attempt).  I suspect that may have caused the "autocheck program not found" error.

As to "broken" rule two, disconnecting the old drive, leaving only the newly cloned drive connected, sounds like a good idea, but after having successfully booted from 3 separate drives, each with its own OS, I really think it only extends the time for the entire process.  Besides, I wanted to immediately copy the drive contents, wasting no time.  But, I may stand corrected.

Let's see what happens next.  Thanks!

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.


gherna1 wrote:

 "autocheck program not found" error.


This one is a mystery. I can produce it in WinXP by trying to boot a hidden NTFS (Type 17) WinXP partition. When I try to boot a hidden NTFS (Type 17) Win7 partition it stalls on the Starting Windows screen with the four glowing dots. It stalls indefinitely.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

I forgot to mention that the reason why I had to partition the new drive, not assigning a letter to the two drives/partitions, is because when I launched Ghost, since the drive was virgin, there were no partitions/drives onto which to clone.  I shut down Ghost, partitioned the new drive, did NOT assign letters, suspecting potential conflict at boot time.  This is the scenario for my first attempt.

My second attempt consisted of deleting the first partition, redifining it, and trying again, this time, using the system generated letters for the two new drives.  Thiis caused the booting of the system drive, but no desktop and the 'not genuine copy of Windows" message.

I hope that helps explain my situation and my doubts about the performance of the product.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

gherna1,

Thanks for the info. But I think you are still breaking the second rule. You MUST disconnect the old HD before the first boot from the new HD.Once you have broken the rule you are in trouble. The OS will not load into Windows. You will see the dull grey blue screen with text in the bottom right corner. The text you described.

As far as the first rule is concerned, it is OK to copy into a partition without a drive letter. It is also OK to copy into unallocated space. We usually recommend the latter because partitions without a drive letter aren't a familiar concept.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

gherna1,

Any good news for us?

Kudos1

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

Hi! Thanks for following up on this!  I was able to recover my cloned drive.  I do not know exactly how or what did it, but I tried a number of things....

I started reinstalling Win7 over the cloned partition that booted but gave me the "not a genuine copy of Windows" message.  Instead, I tried the Repair option when I saw it.  In fact, Win7 install disk told me about a boot problem.  I proceeded to have it fixed by it.

What I saw after the repair worried me and it seems it had to do with the second broken rule.  My drives showed as D: and E:

I booted to a command prompt and tried a number of commands, since FDISK /mbr is no longer available on Win7.

I rebooted once more after that, and to my surprise, I was back to the "not a genuine copy of Windows".  Prepared to bite the bullet, and start over from scratch, and since I do have a genuine license and code, I opted to have it "validated".

I did not have to enter anything....  magically, I was back to my desktop!

I only had a couple of problems that got me busy and forgot about this post:  Outlook and Photoshop failed to work.  Go figure!  ???

Anyway, I'm back on my feet, minus a couple of weeks of saved email Outlook messages.

Thanks for your help and support!

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

I'm pleased to hear you are back in action. Thanks for the details. You mentioned fdisk /mbr. I still use it occasionally...

With a Win7 drive letter issue you can fix it with fdisk /mbr (from a Win98 boot disk. Later boot disks don't work) then do two repairs from the Win7 DVD. Win7 will boot with C: drive letter. But a much faster method is to use BING. Clear Sig followed by a BCD Edit. I can do this in 30 seconds.

Kudos0

Re: "autocheck program not found." message after drive copy, then PC reboots and reboots.

gherna1,

If you get the  "autocheck program not found" message again, don't try any corrections. Let us know.

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