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Kudos0

Can norton rid me of my 26 million "bad files" that it says i have...

Idk whats going on but i looked in norton insight for the first time ever and i have 145 million files or something gaining 4-5 files every second i think i have a virus or something 

1. Ive ran a full scan but i keep getting all these files what can else can i do with norton

2. It says i have 27 million "bad files" can norton delete these automatically somehow?

thank you for your help

Replies

Kudos0

Re: Can norton rid me of my 26 million "bad files" that it says i have...

Idk whats going on but i looked in norton insight for the first time ever and i have 145 million files or something gaining 4-5 files every second i think i have a virus or something 

1. Ive ran a full scan but i keep getting all these files what can else can i do with norton

2. It says i have 27 million "bad files" can norton delete these automatically somehow?

thank you for your help

Kudos0

Re: Can norton rid me of my 26 million "bad files" that it says i have...

Hello manicthemanic

Welcome to the Norton Community Forum

Can you please tell us what Norton product you have and the version number? What operating system and service pack and is it 32 or 64 bit please.?

Success always occurs in private and failure in full view.
Kudos0

Re: Can norton rid me of my 26 million "bad files" that it says i have...

idk how to tell what the version and everything is im pretty sure i have the latest one but i have a 32 bit OS

Accepted Solution
Kudos3

Re: Can norton rid me of my 26 million "bad files" that it says i have...

Hello manicthemanic,

What you see is the Norton Insight Network details. This is the list of reputation information for files discovered from the Norton Community. 

As of this post, there are 118,792,387 known good files and 27,001,448 known bad files. 

These are not statistics for your specific computer, but for reputation information built from the Norton Community.

Sorry for the scare. 

Kudos0

Re: Can norton rid me of my 26 million "bad files" that it says i have...

Omg thnk you so much i saw that and i thought i was for my computer i freaked out lol i feel stupid now but better LOL

Kudos1

Re: Can norton rid me of my 26 million "bad files" that it says i have...

Hello manicthemanic,

Not a problem! We're here to help, so feel free to post again if you have any Norton questions!

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