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Computer at risk, Quick scan does not fix
I am using Norton™ Internet Security 2011 on a desktop running Vista. I have been using this version for months with no problems.
Out of the blue I noticed that Norton had a security risk so I clicked on fix. The quick scan ran and it was finished with no threats found. When I clicked finished, the pop up window showed that the Quick scan was not fixed.
I have looked at similar threads on this board, but did not see any solutions. I could try uninstalling and reinstalling, but I have a feeling that I will have to call Norton for help since they will think I am installing the software on a third machine. I assume I will need to go on the Norton site to download the software, since I do not have an up-to-date physical disk.
I would appreciate any help.