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Kudos0

Error message 3042,1 after I install my norton 2010 product????????????????????????????????

Hi there to all helpers

Well I just bought this new computer and started it I have a lics'key numbe rfor my last computer

 when I started it up the new it came up to activethe trail  Norton Product  I said yesI could not find where to put the key number in  it then came up with this message Error message 3042,1 after I install my norton 2010 product  then it went thru lot of windows to this module 3040, error 10067  Smatr firewall E0x80040300H/Result0x80040300 sowhen I start up the computer this comes up

so can anyone help or I will be forced to uninstall this of the compter

 

Replies

Kudos0

Re: Error message 3042,1 after I install my norton 2010 product????????????????????????????????

Hi there to all helpers

Well I just bought this new computer and started it I have a lics'key numbe rfor my last computer

 when I started it up the new it came up to activethe trail  Norton Product  I said yesI could not find where to put the key number in  it then came up with this message Error message 3042,1 after I install my norton 2010 product  then it went thru lot of windows to this module 3040, error 10067  Smatr firewall E0x80040300H/Result0x80040300 sowhen I start up the computer this comes up

so can anyone help or I will be forced to uninstall this of the compter

 

Kudos0

Re: Error message 3042,1 after I install my norton 2010 product????????????????????????????????

Hi Spyda1,

Welcome  to the community!

If you are using Norton 360, please follow the instructions in the KB article below.

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20100222105320EN

If you are using Norton 2010, please follow the instructions in the following KB article.

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20090828145502EN

Let us know if this helps.

Thanks,

Venkat

Kudos0

Re: Error message 3042,1 after I install my norton 2010 product????????????????????????????????

Can you tell us which Norton product you use, and what is the exact version number of it?

You can find the version number here: Help & Support -> About menu.

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19

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