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Kudos0

How do you disable startup (but NOT uninstall)?

Hey people,

I'm hoping it's a simple request. I need to disable NIS 2010 startup as I'm testing to see what is slowing down my system (Win 7 64-bit). My system now takes about 5mins from startup to the loadup of the first program I'm going to use.

So as most of you probably would do, I'm testing stopping different programs from loading, timing it, then re-enabling them and testing anothing program.

And I really can't find how to do it. Anyone got the knowhow???

Replies

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hey people,

I'm hoping it's a simple request. I need to disable NIS 2010 startup as I'm testing to see what is slowing down my system (Win 7 64-bit). My system now takes about 5mins from startup to the loadup of the first program I'm going to use.

So as most of you probably would do, I'm testing stopping different programs from loading, timing it, then re-enabling them and testing anothing program.

And I really can't find how to do it. Anyone got the knowhow???

Kudos0

Re: How do you disable startup (but NOT uninstall)?

First try this:

Open msconfig (in the start menu write in msconfig, and hit enter, in xp do the same in start menu -> run). Go to the services tab and find Norton Internet Security on the list, and uncheck it. Then reboot.

Let us know the results.

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19
Kudos0

Re: How do you disable startup (but NOT uninstall)?

I'm also using Win7 64bit and my system takes about 2 minutes from start up to desktop.

I was using Eset Smart Security before switching over and it took about 1 minute.

Not sure why NIS takes so much longer.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

I looked in msconfig services and obviously had a bout of blindness!

Anyway, I uncheck it, click apply, it rechecks itself. Not sure how to get around that.

I don't particularly want to uninstall it because I'm just diagnosing.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Try to disable Norton Tamper Protection.

And if that not helps, configure msconfig this way:

1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.

2. Click to clear the Load Startup Items check box. 

    Note The Use Original Boot.ini check box is unavailable.

3. Click the Services tab.

4. Click to select the Hide All Microsoft Services check box.

5. Disable the ones you don't want to load, and then click OK.

6. When you are prompted, click Restart.

To return your computer to a Normal startup mode, follow these steps:

  1. Open msconfig 
  2. On the General tab, click Normal Startup - load all device drivers and services, and then click OK.
  3. When you are prompted, click Restart.

Let us know the results.

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Thanks. But it didn't work. NIS is the only one that rechecked itself. And this is after I turned off Tamper Protection.

This is good for virus protection (being so hard to turn off), bad for me.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Then I have unfortunately no other options to stop it by start-up....

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19
Kudos1

Re: How do you disable startup (but NOT uninstall)?

There is no way to prevent NIS from starting without uninstalling it.

As a security product we go out of our way to prevent ourselves from being disabled, and if you do manage to partially disable parts of the product, it may lead to system stability issues.

If you experience specific compatibility problems please start a new thread and discuss the particular details.

If you want to temporarily uninstall, remember to leave the settings behind, i.e. do not do a complete uninstall when asked, this way when you reinstall most settings will be preserved.

Regards

Pieter

Kudos0

Re: How do you disable startup (but NOT uninstall)?

I have the same problem. The check goes back in the box on msconfig so I can't disable. However, I need to be able to disable it to downlaod and install some things including Windows Update as Microsoft told me to do. Perhaps it's because I have a dial up connection. Microsoft is not the only ones who have told me this. In particular they say to disable the firewall and anti-virus. What should I now do to disable it? Thanks

Kudos0

Re: How do you disable startup (but NOT uninstall)?

meikol -

As stated by PieterV (in this post in this thread) you cannot disable NIS / NAV 2010 from starting.  You can, however, do a quick uninstall and save the settings, apply the updates and then reinstall.

Win7 x32 SP1
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Thanks for your reply,

But in that case I would have to uninstall everytime I needed to download and install Windows Update. That can be once a week in some instances. Surely there has to be a better way. Any more ideas?

Thanks

Kudos1

Re: How do you disable startup (but NOT uninstall)?

Hello

Well, you see, if you can disable the security program, imagine how much easier that makes it for malware to disable it also. If you don't have it start up when you first turn on your computer, you are exposing your computer to the tons of malware that is out there. When you least expect it, that's when malware can enter your computer. With older programs in the past, most used to say to disable your antivirus and firewall to install programs.  Today, they usually recommend to close up other programs running when you are going to install something. Today though, the first thing you have to install unfortunately is your antivirus and firewall programs if you not using a security suite.

Success always occurs in private and failure in full view.
Kudos2

Re: How do you disable startup (but NOT uninstall)?

Except for major MS SP updates (the last one that I had to do this for was XP SP3) you should not have to stop NIS/NAV 2010 at all.  I receive all MS updates every week / month and do not uninstall or try to disable Norton at all; all installations went in without a hitch.  Even the upgrade from Vista to Win7 was handled fine with Norton running.  The only reason I uninstalled the AV for the SP3 update is that at time all AVs did not allow major OS changes no matter how legitimate the update was.

Win7 x32 SP1
Kudos2

Re: How do you disable startup (but NOT uninstall)?

Hi meikol

Maybe Microsoft advised you to disable your AntiVirus after you download a Update to enable the install of the update.  That makes more sense than Microsoft advising you to disable any Security product for the download portion of an Update install.  When I install a Service Pack or occasionally other apps M$ has advised me to ( as a M$ what if precaution) temporarily disable my AV for the install.  Download what ever you have to....then disconnect from your Network....then rt click the Norton Icon and click Disable Antivirus Auto Protect & Smart Firewall.  I doubt you will really need to disable the FW.   After Update install...Enable AV Auto Protect (and FW) and connect to your Network.  Your Norton product should be active for the download....and may be temporarily disabled (if you are disconnected) for the install.  Please explain the Update that M$ advised you to disable AV & FW for download & install. 

Is it possible you misunderstood M$....

No disrespect.... Please consider all contributions to this thread.

Welcome to the Community

bjm_

NIS 21.6 | REPLY PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Kudos1

Re: How do you disable startup (but NOT uninstall)?


meikol wrote:

Thanks for your reply,

But in that case I would have to uninstall everytime I needed to download and install Windows Update. That can be once a week in some instances. Surely there has to be a better way. Any more ideas?

Thanks


It is unusual for Microsoft to recommend that a security product be disabled in order to run Windows Update.

Can you please provide more details about this statement from Microsoft?

In general there is no need to disable any part of NIS during software installation.

In fact, one may argue that during the installation of new software it is critical to have all protection enabled.

As I previously asked in this thread, if there is a particular incompatibility you are experiencing, please discuss that in a dedicated thread.

Regards

Pieter

Kudos1

Re: How do you disable startup (but NOT uninstall)?

Hi dbrisendine and bjm_,

Whole heartedly agree! I am a software engineer and have never once in 20 years had to uninstall my AV software to install Windows updates, including SP's.

Meikol, the main thing as bjm_ stated is that if you disable auto-protect while installing the actual update make sure you are disconnected from the Internet first. You do NOT want to be online for even a second with your AV protection disabled.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: How do you disable startup (but NOT uninstall)?

I had to delay installing SP3 for XP because I couldn't turn off Norton AV.

I really absolutly did not want to install a service pack with it running.

So in that situation, the inability to turn it off caused a prolong security risk.

No offence but I think it's silly to have to uninstall it to temporarily turn it off and then have to re-install it and go through all the updates.

I understand that you can't make it easy to turn off or any virus or malware could do the same, but there has to be some way you could make it so a human being sitting at the computer can turn it off if they so desire to do so.

Dave

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi DaveH

What do you mean by > I couldn't turn off Norton AV.

Rt Click the taskbar Icon (or from the UI) Disable Antivirus Auto-Protect....

You have now turned off Norton AV.....as long as you disconnect from your Network....you can turn off Norton AV.

Please explain why this is not a viable option.

bjm_

NIS 21.6 | REPLY PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Kudos1

Re: How do you disable startup (but NOT uninstall)?


DaveH wrote:
I understand that you can't make it easy to turn off or any virus or malware could do the same, but there has to be some way you could make it so a human being sitting at the computer can turn it off if they so desire to do so.

Right-click the Norton icon in the system tray and select "Disable Antivirus Auto-Protect" from the context menu.  You will be given several options for chosing a duration.  This is all that is necessary, and as others have said it is only needed for service packs and other major updates to the operating system - not for normal updates or application installations.  The firewall should never be disabled when you are online, unless there is a hardware firewall or router that protects the PC from directly facing the internet.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi, thanks for your reply,

I downloaded and installed an update once and it stopped me from being able to do a system restore. I could only do a system restore before the update (SP1) was installed so I figured it had something to do with that.

 I have a dial-up connection so I thought it could have been corrupted durring download. I called Microsoft and talked to a guy from Windows Update and he said they recomend disabling the firewall first. Also about a month ago a software vendor reccomended turning of anti-virus durring download and installation.

Kudos1

Re: How do you disable startup (but NOT uninstall)?

Hi Meikol,

It is never necessary to disable your AV to download something from the Internet and many times not necessary to install it either. In the cases where you need to disable AV to install some other software, just follow the guidelines of disconnecting yourself from the Internet first, then disable AV, install the software and re-enable AV and reconnect to the Internet.

No company or individual should tell you that you have to disable AV to download a program and if they do so they are not being responsible. You should never be connected to the Internet with AV disabled - this is for your own protection.

As far as not being able to do system restore while running, this could be because of Tamper Protection. This can be disabled by clicking on Computer Settings > Misc. Settings, then disable Norton Product Tamper Protection.

Once you have completed the system restore, then please remember to re-enable Tamper Protection.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi meikol

With all due respect and courtesy to you....you may be mixing apples and oranges here.  System Restore is a very misunderstood function..Another topic for another time.

Dial Up and FW ...Apples and Oranges. 

What software vendor?  I want to make sure I don't use their product.

Respectfully

bjm_

NIS 21.6 | REPLY PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Thanks for trying to help but I know you can right click on the icon and turn it off.

The problem is you can only turn it off for a certain amout of time or until reboot.

If you ever installed a service pack, a lot of it gets installed after a reboot and I really didn't want such a low level program like Norton running at the time.

So yes, I feel strongly that people should be given the option to turn it off.

On your system, if you want to leave it running thats fine and thats your choice.  But I absolutly did not want it running at that time and since it's my system I should be allowed to do what I want and install a service pack how I choose.

Personally, and again I mean no offence to anyone, It seems to me there is a trend happening that seems to be taking away more and more options from the user. (The person who owns the system and bought the product).

In years past, you could always turn it off to troubleshoot the system.

I also see an attitute almost like "we know better than you", how you can not even configure notices like "background scanning" not to disturb you. It seems to me that trying to protect people they end up giving the user less and less options to configure the system and use it how they would like to use it.

But thats my personal opinion, and I really do think it's silly to have to uninstall it to turn it off for a while.

Dave

Kudos1

Re: How do you disable startup (but NOT uninstall)?

DaveH

The option is there to disable "Permanently".  How much more Off do you need?

Respectfully submitted

bjm_

SendOfJive is really fast posting images....

NIS 21.6 | REPLY PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Kudos1

Re: How do you disable startup (but NOT uninstall)?


DaveH wrote:

Thanks for trying to help but I know you can right click on the icon and turn it off.

The problem is you can only turn it off for a certain amout of time or until reboot.


Or permanently.  But let's not even go there.

Kudos0

Re: How do you disable startup (but NOT uninstall)?


bjm_ wrote:

DaveH

The option is there to disable "Permanently".  How much more Off do you need?

Respectfully submitted

bjm_

SendOfJive is really fast posting images....


Now see, the other day it was SendOfJive and I posting simultaneously, now it is bjm_ and SendOfJive. Now why do I feel left out all of a sudden?!?

Edit: Not to give away secrets or anything. But SendOfJive, do you have this image saved as a macro?

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: How do you disable startup (but NOT uninstall)?


bjm_ wrote:

SendOfJive is really fast posting images....


But not quite fast enough.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi Spam Squasher,

When I had vista before I upgraded to 7 I downloaded SP1 and installed it. After that I wasn't able to do a system restore so I believe it had something to do with the SP1. I kept choosing an earlier date to restore but couldn't until I chose a date right before the SP1 installation. That's when Microsoft said to disable the firewall. I specifically asked if he meant after the download or before the download and he said before the download. Perhaps he was wrong. I hope so because it is a big hassel.

 Also, uninstalling NIS with the NRT corrupted my registry. I'm currently working with Windows 7 forum at microsoft to resolve that. At least two other people had the exact same problem. I won't go into details here because it is a long explanation.

Thanks

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Spyware Scolder,

My sentiments exactly.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

I also read on this forum somewhere that you need to disable Norton to install a printer and part of the problem I mentioned on windows 7 forum involved installing a printer also.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi meikol,

If you were a bit low on disk space, the SP1 installation would remove all previous restore points to free up some room and then create one new restore point prior to installing the service pack.  Sounds like this may have been what happened, although I have never had much luck finding usable restore points, even under the best of situations.

http://support.microsoft.com/kb/945681

Kudos0

Re: How do you disable startup (but NOT uninstall)?


meikol wrote:

I also read on this forum somewhere that you need to disable Norton to install a printer and part of the problem I mentioned on windows 7 forum involved installing a printer also.


Hi Meikol,

Everything must be taken on a case by case basis. People can run into all sorts of problem because of the vast combinations of hardware and software on computers these days. None of this translates to a generic problem with the product.

Bottom line, if anyone tells you that you must disable your AV protection to simply download something from the Internet they are sadly mistaken and are just plain irresponsible. If someone from some company told me that I would be escalating to their supervisor immediately.

Installation is one thing, simply downloading is quite another thing altogether.

Further, no one should ever tell you to connect to the Internet with your AV protection disabled. This is the height of irresponsibility. It is dangerous to do so and all it takes is a split second to get yourself infected. So please do yourself a favor and don't ever do this.

Hope this helps.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi Super Bot,

No. It was a brand new computer and had lots of space.

Everyone here would probably be very interested with the issue of Norton Removal Tool corrupting my registry. It's something that needs to be made known and there is no question it was result of the NRT. So uninstalling often is not a good thing to do. However, based on what you have all said I will not try to disable NIS to download anymore.

Thanks

Kudos0

Re: How do you disable startup (but NOT uninstall)?

So is turning off auto protect and firewall by right clicking on the icon in the system tray sufficient for installing programs then?

Thanks

Kudos0

Re: How do you disable startup (but NOT uninstall)?


meikol wrote:

Hi Super Bot,

No. It was a brand new computer and had lots of space.

Everyone here would probably be very interested with the issue of Norton Removal Tool corrupting my registry. It's something that needs to be made known and there is no question it was result of the NRT. So uninstalling often is not a good thing to do. However, based on what you have all said I will not try to disable NIS to download anymore.

Thanks


Hi Meikol,

I obviously cannot say what happened when you used the NRT since I don't know the details surrounding this issue. What I can say is that cases where the NRT has caused a problem like you describe, as reported on these forums is rare indeed.

If this is something you wish to have us look into I would suggest that you start a new thread on this.

Thanks very much.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hi Allen,

I will but not tonight. It will take a lot of time and I'm too tired. I will in the morning.

Thanks for all your help.

Michael

Kudos1

Re: How do you disable startup (but NOT uninstall)?


meikol wrote:

So is turning off auto protect and firewall by right clicking on the icon in the system tray sufficient for installing programs then?

Thanks


Hi Meikol,

I have never seen a case but what this is enough. There are probably very rare cases where there might have been a conflict even after disabling AV. One of my colleagues just told me of one case in PM where he had an issue like this but it was with a different AV product (not Norton).

Any case like this would be very rare and again I know of none with Norton AV products.

So absolutely you should be able to install any software by disabling auto-protect but please make sure you took note of the caveat to disconnect yourself from the Internet before you disable auto-protect or AV.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos1

Re: How do you disable startup (but NOT uninstall)?


meikol wrote:

So is turning off auto protect and firewall by right clicking on the icon in the system tray sufficient for installing programs then?

Thanks


Yes that completely disables your protection, but installing programs that turn out to be malicious is how you get infected.  You really want to keep your protection working, especially when you are installing something new on your PC.  What is the point of running security software if you are going to turn it off everytime it needs to inspect the new software that you are introducing onto your computer? 

For any application that you want to install with Auto-Protect disabled, I would suggest that you download the program's installer and save it to disk (your desktop is convenient).  RIght-click on the file and perform a Norton Insight Network Scan before opening the file and beginning the installation process.

As for your issue with the NRT, perhaps you could post a link to the discussions on the other forum where you are persuing this issue so that we could get up to speed quickly on the nature of the problem.

Kudos1

Re: How do you disable startup (but NOT uninstall)?

HI Meikol,

What SendOfJive says is very true. As a normal rule you don't even need to disable auto-protect to install new software. There are cases such as major MS OS updates and such where you might need to but I believe you should always start by trying it without disabling auto-protect.

Your backup protection is that auto-protect also checks out the files that you download from the Internet (as you download them) and will inform you if it is deemed safe or not.

So you should always check for the pop-up from NIS after you download a program and pay heed to whether it reports the file as safe for your computer.

Sometimes this can take several seconds after the download completes for NIS to finish analyzing it.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.6.0.32* Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.6.0.32
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Oh my god, I think I may be loosing it just like my father did.

I saw that screenshot about turning it off permanently and almost lost it, I drove home to look at the computer in question (NIS2009) and it is there as well.

For the life of me I could swear it wasn't there last year when I wanted to install SP3. I could swear that the longest option was until restart.

Sorry everyone, I'm either very confused or going nuts.

Dave

Kudos0

Re: How do you disable startup (but NOT uninstall)?


meikol wrote:
....

 Also, uninstalling NIS with the NRT corrupted my registry. I'm currently working with Windows 7 forum at microsoft to resolve that. At least two other people had the exact same problem. I won't go into details here because it is a long explanation.

Thanks


Please send me the details of the registry corruption via a PM.  You can do so by clicking on my name next to this post and then clicking on the "Send this user a Private Message".  Thanks.

Win7 x32 SP1
Kudos0

Re: How do you disable startup (but NOT uninstall)?


dbrisendine wrote:

meikol wrote:
....

 Also, uninstalling NIS with the NRT corrupted my registry. I'm currently working with Windows 7 forum at microsoft to resolve that. At least two other people had the exact same problem. I won't go into details here because it is a long explanation.

Thanks


Please send me the details of the registry corruption via a PM.  You can do so by clicking on my name next to this post and then clicking on the "Send this user a Private Message".  Thanks.


The explanation is very long so I'm including the link to that threat of windows 7 forum. I still have not recieved a reply to my second question so I hope someone here can help me know what to do for sure.

http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/723218c0-70e3-43e7-8c59-ce48e31e80c7/

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Just wanted to say that the answer, at least most of it, is at the link to Spewhole's post.  Also, my name there is misha38

Thanks

Kudos0

Re: How do you disable startup (but NOT uninstall)?

meikol,

Regarding your Microsoft thread, you may want to look at this thread about strange sounds after boot up...

Reese AnschultzSenior Software Quality Assurance Manager, Symantec Corporation
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Thanks for your reply

I don't think that's my problem though. Did you go to the microsoft link? The problem spewhole is exactly like mine. I got the same sound and same yellow warning signs in device manager and also the same message properties saying my registry had been damaged. Also, like him it happened right after I used the NRT to uninstall.

Kudos0

Re: How do you disable startup (but NOT uninstall)?

I have replied to you in a PM (thanks for answering my request) but to bring this out here, you can follow the same proceedures that were done in the Win7 board.  Right clicking on the items with the yellow warnings and uninstalling them and then asking Windows (in Device Manager) to rescan for any new hardware, will fix you registry problems.  This is a known issue and has been correct in the most recent builds of the latest Norton product and the NRT.

Win7 x32 SP1
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Thank you dbrisendine

I went ahead and did as suggested in windows forum and it solved the problem. I just downloaded the NRT about a week ago as recommended by a Norton employee and that one caused the problem. Is there even a newer one? If so where do I get it just incase I need it again?

Thanks

P.S.

I read in another thread here that you have to do a clean boot to stop NIS to install a printer. Is that correct? And does a clean boot shut off NIS completely?

Also, I wasn't able to do a system restore because it said NIS was in use so I had to uninstall it. (That's when I had the problem with the NRT) I read on here somewhere as well that you need to turn off "Product Tamper Protection" to do it. Is that correct?  Also a thought just occured to me as I was writing this. Will turning off PTP then allow you  to completely disable NIS with msconfig?

Thanks alot for helping out

Michael

Kudos0

Re: How do you disable startup (but NOT uninstall)?

NIS 21.6 | REPLY PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hello Super Spam Squasher

NIS is Norton Internet Security.

My NRT was downloaded on 3-24. So I missed it by only two days? And you're sure the one on there right now is correct?

P.S.

I just checked my NRT file and it is 834kb. That means it's the new one doesn't it?

Kudos0

Re: How do you disable startup (but NOT uninstall)?

Hello bjm_

Norton Security Suite is the free security program that Comcast is giving out to their subscribers. It's similar to N360, but it has a different backup program. It there are any threads about that program, you will find them in Other Product section of the Forum.  The program is actually called Comcast Norton Security Suite. They get the download from the Comcast site, but ask for support in the Norton Forum also. Hope this explains it to you bjm_

Success always occurs in private and failure in full view.

Replies are locked for this thread.