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Infected w/search engine hijack virus, downloaded Norton Power Eraser = BSOD----Ahhhhhhhhhhhhhh!
HELP! I noticed that my searches were getting hijacked (click on a result, unrelated page opens). I tried to open Norton Antivirus, but I got an error "beep" and it wouldn't open. I managed to get to Symantec's website, and I click on Virus Removal and downloaded "Power Eraser". It spent some time with the download, then it wanted a reboot, which I did. Now all I have is the BSOD, with error "c000021a Fatal System Error" and "status oxc0000034". I have tried starting in safe mode, etc, but I am getting no where! Before the "Power Eraser", apparently, I could have manually removed files and malware. Now what? HELP!