Locked out of computer/ virus
I'm using windows XP. I downloaded some malicious software that created an icon in the bottom right hand corner of the taskbar that said I had a virus and should download some product to take care of it. A pop-up came up and froze my computer, unable to alt-cntl-delete or close it. I realized immediately that this was a virus. I shut the computer down and reloaded in safe mode. I obviously did not download anything from the pop up. '
I ran my virus software. I had a few trojans and a couple other things I didn't get a good look at. I clicked to remove the bad files after the scan was complete using norton and a malware remover software. It said a few could not be removed and it said it would restart the computer and remove the remaining malware. the computer restarted and I failed to load it in safemode so it loaded normally. I tried to log in to windows, and it said applying settings, loading, saving settings, logging out.
Restart again, this time in safe mode, and I still could not log in. Cannot log in to windows in anyway. So, Im locked out of the computer. Pretty sure this is a software issue. The only thing I'm not sure about is in my settings in f10 says my primary IDE slave is not functioning or something along those lines. If anybody knows anyway to get my other computer working, I would greatly appreciate it. Thanks.