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Kudos0

malware removal: antivirus is

My son has Norton 360 on his laptop. He picked up some malware that identifies itself as Antivirus IS, I'm not sure why Norton 360 didn't stop it, but more importantly why can't it get rid of it. Isn't this what the program is for? Do I need to buy something else, any suggestions?

Thanks

Replies

Kudos0

Re: malware removal: antivirus is

My son has Norton 360 on his laptop. He picked up some malware that identifies itself as Antivirus IS, I'm not sure why Norton 360 didn't stop it, but more importantly why can't it get rid of it. Isn't this what the program is for? Do I need to buy something else, any suggestions?

Thanks

Kudos0

Re: malware removal: antivirus is

Thanks for the sugesstion, I'll give it a try

Kudos2

Re: malware removal: antivirus is

The file "....................\Application Data\[random]\[random]lanw.exe" belongs to the Rogue  "AntivirusIS"

Shows in Hijackthis (Renamed) in the O4 section, I remove this from a Windows 7 system 3 days ago

One way is to rename that file in the location above to say "bad.exe" and restart the PC, now that the registry can't find the file to load,  so the rogue doesn't load.

Or 

http://www.geekpolice.net/malware-removal-guides-f12/remove-antivirusis-antivirus-is-removal-guide-t...

Quads

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