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Kudos1

Norton 360 - Computer Slow Down

I purchased the norton 360. For some reason it has slowed my computer down, It is running so slow . Anyone have a suggestion

(Moved to correct board and edited the subject to better reflect the content of the message.) 

Message Edited by Dave_Coleman on 06-05-2008 10:32 AM

Replies

Kudos0

Re: Norton 360 - Computer Slow Down

I purchased the norton 360. For some reason it has slowed my computer down, It is running so slow . Anyone have a suggestion

(Moved to correct board and edited the subject to better reflect the content of the message.) 

Message Edited by Dave_Coleman on 06-05-2008 10:32 AM
Kudos0

Re: Norton 360 - Computer Slow Down

Im having the same problem.

 I was running Norton 360 v.1.x last year, but the subscription expired, so I bought a new Norton 360 v.1.3 and I upgraded it to Norton 360 v.2 the same day.  Since the installation and upgrade, my computer is barely moving.  Is there anything that I can do? 

Thank you!

Kudos0

Re: Norton 360 - Computer Slow Down

Along with slowneness, is your hard drive also thrashing/churning like mine was? A couple visits (alas) to Live Chat with techs solved the problem - that and a combo of updating drivers, installing Vista SP 1, and who knows what else karma-wise. PC quiet as a mouse now (knock on wood;-) (Check HD Mania thread.)

 Barney Lerten-Bend, Oregon

Kudos0

Re: Norton 360 - Computer Slow Down

luckly i havent had that problem.  one advice for you, if you wherent already given it, get a program that could test your hard drive for any physical damage that could have be done, since your hard drive was not moving right to be causing the noise.

I think my norton is up to date, Ive ran the live update a few times already, unfortionly the live update for norton 360 v.2.0 does not show what its doing, so I cant tell if its downloading new updates or if its already up to date.

 Also, I've noticed in Window's Task Manager's Processes list, a file called HPZinw12.exe would periodicly hog my processor cause it to literaly come to a near stand still, but when I end that process my computer speeds up to it normal speeds.

PS: for some reason I have difficulties with the trying to chat with tech support, I've been able to do it only once out of a half doze times, and the advice I was given did not solve my problem and the technician I was chatting with was very slow in responces. 

Kudos0

Re: Norton 360 - Computer Slow Down

Campsoup: Oh it wasn't LOUD thrashing, more like a Geiger counter - just BUSY thrashing. Just glad SOMETHING I did got it to stop.

 Yes, I too found Live Chat frustrating, the responses are fairly robotic and by the names I'm guessing they're in India.

 Good luck, take care,

 Barney

Kudos0

Re: Norton 360 - Computer Slow Down


kat wrote:
I  purchased the norton 360. For some reason it has slowed my computer down, It is running so slow . Anyone have a suggestion

What was your previous AV and firewall?

"All that we are is the result of what we have thought"
Kudos0

Re: Norton 360 - Computer Slow Down

think this thread should be under Norton 360 and not here under other products
Kudos0

Re: Norton 360 - Computer Slow Down

Thanks, Grumpster. I moved the thread to the N360 Forum and edited the subject heading to better reflect the content.

Cheers! 

Kudos0

Re: Norton 360 - Computer Slow Down

To be back on track.

What was your previous security set up?

"All that we are is the result of what we have thought"
Kudos0

Re: Norton 360 - Computer Slow Down

http://www.file.net/process/hpzinw12.exe.html

read above for some info on that executable.

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