Norton 360 online backup / nobu.backup.com Issues
I had quite a few problems with Norton 360's online backup in the past.
1) The inability to "delete a computer" from nobu.backup.com
2) Data sets or storage usage showing up on nobu.backup.com even when I finally did manage to delete the data sets via the Norton 360 interface.
Finally a Symantec employee (wwelty) helped me out and all computers were deleted and my storage brought down to 0 MB at nobu.backup.com.
After that time, I didn't use online back up for a while until recently.
I linked one PC (name: X-PC) and uploaded about 250 MB. But I noticed that each subsequent backup/sync took more than a reasonable amount of time - an overall unsatisfactory experience. So I carefully deleted the entire backup set FROM my PC itself.
All good so far, but when I log in to https://nobu.backup.com, I see that my PC is still displayed there and it shows that I've used up 4.56 MB of 37 GB. That isn't right, since I've deleted the ENTIRE backup file/set from my PC (Norton Backup Drive). It should be zero MB.
I would be really greatful if my case could be forwarded to the Symantec engineers once again and have them:
1) Remove my PC entirely from my Norton account (a complete de-linking and removal of any and all computer sets)
2) Purge any and all information/data that still might be in the servers (eg. the 4.56 MB that it shows is used up)
I cannot do this at my end as the options are not available at nobu.backup.com.
A screenshot of my account page is at http://i25.tinypic.com/5d5r3s.jpg