norton 360 v.2 live update problems
1st problem : When i first installed norton 360 v.1, my sister gave me the CD and my computer was the 3rd one to have it installed on (i dont know if this effects my norton or not). so when i first had everything installed, it went without a problem until it asked me to do live updates and all the other scans. I went ahead and tried the updates and the circles going back and forth went at it for 3 days straight ( yes ive left it on for 3 days straight). it never connected to liveupdate or even started downloading the updates after 3 days so i canceled it and went ahead and did all the other scans. those went smoothly and i still had the red x because i couldnt connect to the liveupdate. another thing it would do from time to time is say its "being run in a different process" or whatever. ive read threads and suggestions on here and other places trying to find a solution but none has worked so far when it works for others. i use to have norton systemwork 2003 but uninstalled it. when all hope was lost, i got rid of norton 360 by using symantecs "norton removal tool".
after uninstalling, i read around alittle bit more and found out about norton 360 v.2, trying my luck i decided to re-install norton 360 v.1 with my sister's cd and cd key again. i tried the update and it never connected so i went ahead and downloaded + installed norton 360 v.2, when everything was finished, i tried running the scans and everything, liveupdate was first on the list so i tried that and i felt relieved to see that it ACTUALLY downloaded the updates. but sadly it NEVER finished after 15 hours. ive read many posts where people say it should take only 5-10 minutes, but come on 15 hours ? what is going?????? im sick of waiting for so long and leaving my computer for days with zero results. i have DSL with a decent computer ( 2.0 ghz, 1 gb of ram.) why does it take my computer so long to do live update and fails continuously ? my brothers computer and sisters laptop finishes within a few minutes. if it helps, my brothers computer is maybe a year or 2 newer then mine, and my sister's is brand new.
if anybody has any idea on how to help me resolve this. i would really really REALLY REALLY appreciate this. thank you.
ps. ive also tried doing "luall" on start. run. etc.. that didnt work either, it tried connecting, and started downloading and 6-8 hours later, it never finished. is it suppose to take hours to update ? or just minutes.. please help me.