Norton 360:upgrades,subscriptions and renewals
Let me start off by saying I am new to the forum as this is my first post so please bare with me.I have a few questions that I need answered to clear up a few issues I have.
First,I have 3 computer that Norton 360 v3.0 is installed on.2 PC's and 1 netbook as it has a 3 user product key.Since Norton 360 v4.0 has come out I see that they have a netbook edition.I currently still have a good bit of time left on my current subscription of Norton 360 v3.0 so my question is I was wondering could I upgrade my 2 PC's to Norton 360 v4.0 standard edition and my netbook to the Norton 360 v4.0 Netbook edition and still keep my current subscription because like I said earlier my Norton 360 v3.0 came with a 3 user product key?Also if it is possible to upgrade my netbook to the Norton 360 v4.0 Netbook edition where is the link to do this because it is not at the Norton update center?The update center only gives you the option to upgrade to the regular premier edition or standard edition of Norton 360 v4.0 but not the Netbook edition.
Secondly my next question is about subscription renewals.I am kind of confused about what went wrong the last time I renewed my subscription.I went to the Norton site and bought a subscription renewal code for my Norton 360 but after I entered the code into my first computer it would not work for my second and third pc.It kept saying "invalid code."I did not understand why it would not work for the 2 and 3 PC because I thought Norton 360 had a 3 user product key.I had to end up calling Norton and letting them see that I had purchased a renewal code and they intern had to give me a product key to enter into the other computers to get the subscription renewed.So my question is this.What is the difference between a product key and a renewal code and in the future what is the best way to renew my Norton 360 so that all 3 of my computers have a current subscription and I don't have to call Norton for help on the issue?
Any help on my matter will be greatly appreciated.Thanks in advance.