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Kudos0

Stopping a spam website from popping up on startup of the computer/logging on to internet

Hi

Each time I start up my laptop and it then connects to the internet, I get 2 pages of http://life-localized(dot)com/prize/uk/index.htm?t202id=815918&c1=2616933967b316bc%2F0ec0c117fea7b9ab%2F1-16348%2F0%2F%2C151.226.76.252# which just pop up and have little boxes with it and one has to click multiple times to get rid of it but it always comes back. Its some sort of scam site to complete a survey and win an Ipad.

The pop up blocker is active but does not seem to work and Norton classes the site as Websafe. I have reported it as malicious but that can take forever or never.

Its getting very annoying. I ran a full update (this always runs in the background and is done every day) I then ran a full scan. I then downloaded this new tool from Norton to help remove deep embedded stuff. Nothing was found. I then removed all cookies and history files from the three browsers we use Google Chrome and Firefox no problems for a day and now its back again. The site only pops up with Internet Explorer which we do not use but its on the PC.

I have attached a screen shot.

Please help what else can I do to get rid of it? I am not very technical, so its needs to be in simple language (think of me as your granny... LOL)

Is there some kind of free advert blocker I can download and use? I just want this gone and I am scared they are logging my movements or steal my data on my computer. I find this very annoying that they can just push their evil deeds onto unsuspecting internet users.

Thanks for your help

Daniela

[Edit: Removing hyperlink to a potentially malicious website to conform with the Participation Guidelines and Terms of Service]

 

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Replies

Kudos0

Re: Stopping a spam website from popping up on startup of the computer/logging on to internet

Any help please!

Thank you.

Daniela

Kudos0

Re: Stopping a spam website from popping up on startup of the computer/logging on to internet


Afrobyte wrote:

Please help what else can I do to get rid of it? I am not very technical, so its needs to be in simple language (think of me as your granny.....

 


Hi Daniela,

 

You've done a lot already. Try a Full Scan with Malwarebytes Anti-Malware Free Scanner. Download from here ... Malwarebytes Free Scanner

 

Be sure to download the Free version. Deny the 14 day trial offer of the Pro version. The Free version is totally compatible with your Norton product, as it has no realtime component that would conflict with Norton. Download to your desktop and keep it there for On Demand (manual) scans at anytime. Update the database and choose the Full Scan option to run this first time.

 

It's possible you may need to register with a Removal Forum, but try the Malwarebytes Scan first. If there are still problems after, these are some Removal Forums you can look at. Choose one and register. The help you receive from the forum you choose is Free. They will work with you one on one in real time in a locked thread, so as not to be interrupted during a delicate removal process. 

 

http://www.bleepingcomputer.com/

http://www.geekstogo.com/forum/

 

http://www.cybertechhelp.com/forums/

 

http://support.emsisoft.com/forum/6-help-my-pc-is-infected/

 

http://forums.whatthetech.com/

 

 

 

Ed

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