Suspicious Cloud is ruining my life!
Hey, everyone! This is my first post on here so bear with me. Just basic info to help you get an idea of what I'm working with:
- Laptop running Windows XP
- Installed Norton Antivirus Protection 2010 (runs just fine)
I recently got a virus of some sort and it's causing the following issues:
- opens new windows whenever I open Google (both in Firefox and Internet Explorer) and even redirects to spam sites or gives me a blank window
- labels sites as attack sites even though I know they are not (for example, trying to read a basic Wikipedia article)
I have run a system scan (full and otherwise) and it did not turn up anything unusual, although every time I go online I get Norton alerts saying that Suspicious.cloud. and another one called Trojan--something or other is blocked but if it was auto-blocked, why is it still messing up my laptop? I also tried installing "ad-aware" and did a scan and it showed two objects of concern but did not have the option to fix it. I even uninstalled and reinstalled Firefox but nothing happened. I also deleted all cookies. Nothing.
So I'm kinda stuck and would LOVE it if anyone could help me. Thank you in advance!