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Suspicious Cloud virus
I'm in tears right now trying to fix this. I am a teacher and taking a doctoral class, so not having a computer is killing me.
About a week or so Norton started saying that I had this virus and then said it removed it (but it didn't because it keeps coming back). I'm paranoid about starting any project right now for fear my computer is going to crash so I'm putting off doing stuff.
I have Norton 360 and also added the program spyhunter (I know having two antivirus programs are bad).
I've tried everything including running scans in safe mode and running Norton's Power Eraser.
I would be eternally grateful if someone could help me.