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Kudos0

Symantec - Servers down? Automatic updates can not

Hello,

  

I noticed yesterday that the updates were no longer LiveUpdate manually and it runs in circles and nothing!

In this case it is also impossible to go on the Symantec site.

I have several PCs (3 W x 7 64-bit Ultimate and 2 x XP Pro) in NIS 2011 with this problem so the PC is not in question.

Today, 11 am without updates. I checked whith my neighbor who I did buy NIS 2011, same problem.


Explanation please!

 

On the French forum, there are those who have the same problem.  

  

Thanks

---------------------------------------------------------------French/English tranlate by Google or/and Bing

Replies

Kudos0

Re: Symantec - Servers down? Automatic updates can not

Bonsoir Auguste,

A Symantec employee has posted a solution in the French forum with regard to the LiveUpdate server problem in France/parts of France - is this the problem he is referring to (I've copied a line - in italics - from his post)?

http://fr.community.norton.com/t5/Questions-techniques-s%C3%A9curit%C3%A9-PC/Mise-%C3%A0-jour-des-proc%C3%A9dures/m-p/3358/highlight/true#M1526

Les produits Norton rencontrent actuellement des problèmes avec LiveUpdate sur les réseaux d'Orange/Wanadoo, Euphonynet et Mobistar.

Kudos0

Re: Symantec - Servers down? Automatic updates can not

Hi Auguste,

Could you please tell us about your geographic location and your ISP?

Cheers!

There is a Hell. Believe me I've seen it.There is a Heaven. Lets keep it a Secret.
Kudos0

Re: Symantec - Servers down? Automatic updates can not

Hi again Auguste,

I see that the Symantec employee has responded to your post in the French forums, linking to his solution I indicated in my previous post :-)

http://fr.community.norton.com/t5/Questions-techniques-s%C3%A9curit%C3%A9-PC/Mise-%C3%A0-jour-norton-ne-fonctionne-plus/td-p/3285

Kudos0

Re: Symantec - Servers down? Automatic updates can not

Excuse me, I told my ISP on the French forum and forgot to enter it here.

My ISP is Orange and I thought the problem could come from him and thank you for your confirmation.

 

Thank you very much for your reply.

---------------------------------------------------------------French/English tranlate by Google or/and Bing
Kudos0

Re: Symantec - Servers down? Automatic updates can not

You're welcome :-)

Hope the problems with Orange can be solved with the French Symantec employee's instructions :-)

Kudos0

Re: Symantec - Servers down? Automatic updates can not

Hi Auguste,

I've seen other forums too complaining about Orange and their servers for today.

Thanks for the update.

Cheers!

There is a Hell. Believe me I've seen it.There is a Heaven. Lets keep it a Secret.
Kudos0

Re: Symantec - Servers down? Automatic updates can not

I'm receiving updates now. Is it working now?

Norton Internet Security 2011 , Windows 7 Home Premium 64 bit (Check if you are eligable for a FREE Norton upgrade)Success is 10 percent inspiration and 90 percent perspiration.”--Thomas Alva EdisonI'm not a Symantec employee and my posts do not represent the views of Symantec.
Kudos0

Re: Symantec - Servers down? Automatic updates can not


Tywin7 wrote:

I'm receiving updates now. Is it working now?

Are you also using ORANGE as your ISP?


I'm looking on the threads of the other forums too. I will update ASAP.

Cheers!

There is a Hell. Believe me I've seen it.There is a Heaven. Lets keep it a Secret.
Kudos0

Re: Symantec - Servers down? Automatic updates can not

Hello,

I just got an update yesterday but it did the same and I stayed 9 hours without an update.
 

To be continued ... next days.

 

I phoned the hotline Orange, they do not know and they say it comes from Symantec. Anything as usual

---------------------------------------------------------------French/English tranlate by Google or/and Bing
Kudos0

Re: Symantec - Servers down? Automatic updates can not

My provider is BskyB (British Sky Broadcasting).  I'm receiveing updates just fine yesterday and today. Do you mean Orange from the UK? Can't you contact orange? So only updates are not working?

Norton Internet Security 2011 , Windows 7 Home Premium 64 bit (Check if you are eligable for a FREE Norton upgrade)Success is 10 percent inspiration and 90 percent perspiration.”--Thomas Alva EdisonI'm not a Symantec employee and my posts do not represent the views of Symantec.
Kudos0

Re: Symantec - Servers down? Automatic updates can not

Hello,

I phoned the hotline Orange  French, they do not know and they say it comes from Symantec. Anything as usual

---------------------------------------------------------------French/English tranlate by Google or/and Bing

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