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Kudos0

Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

I have NIS 2011 , and SuperAntispyware (free version) Installed on my pc,

Did a scan with Super AntiSpyware and it found the Trojan Agent/Gen fakealert (hotfix) in the c:/windows/microsoft.net/framework/v1.1.4322/updates/hotfix.exe.

When I do a FULL scan with NIS 2011 doesnot detect anything?,

What must I do,delete the file with SAS and put it in quarantine,

Can someone please inform me ?,

Ty

Replies

Accepted Solution
Kudos1

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Hello KidRock

I would recommend sending the file to VirusTotal and get their recommendation or anlysis of the file.

http://www.virustotal.com/

Please come back and give us the results that they find.

Many times the free versions of Malwarebytes and SuperAntiSpyware catch malware which Norton's misses since no one security program can catch everything all the time. Thanks.

Success always occurs in private and failure in full view.
Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Ty for your replies,appriciated !

Youre right when you mentioned :

Many times the free versions of Malwarebytes and SuperAntiSpyware catch malware which Norton's misses since no one security program can catch everything all the time

Thats why I use them both too,but the strange thing is when I ran the SuperAntiSpyware again ( After I have downloaded) the newest defenitions, the only thing SuperAntiSpyware found were a couple of tracking cookies ?

So I couldnot find it anymore

I did make a screenprint Yesterday so I could point out the folder and the Trojan SAS found so here it is , what do you think ?,

Yesterday it found this and today not ?

Kudos1

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Hello KidRock

If you didn't have SAS clean up what it found yesterday and it didn't find it today after they updated their files today, perhaps it was a false positive. That also can happen with any product. To be absolutely sure about the files, you could try sending it to the link I provided in the other post I made.

Success always occurs in private and failure in full view.
Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Ty I will do that ,Can you tell me please why the image isnot vissible from the screenprint I made Yesterday in my previous post ?

Kudos1

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Hello KidRock

Here are the instructions for posting a screen shot in your post. Please take a look. Thanks.

http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/m-p/254415#M6103

Success always occurs in private and failure in full view.
Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Ty you have been very helpful

Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

I have NIS 2011 , and SuperAntispyware (free version) Installed on my pc,

Did a scan with Super AntiSpyware and it found the Trojan Agent/Gen fakealert (hotfix) in the c:/windows/microsoft.net/framework/v1.1.4322/updates/hotfix.exe.

When I do a FULL scan with NIS 2011 doesnot detect anything?,

What must I do,delete the file with SAS and put it in quarantine,

Can someone please inform me ?,

Ty

Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Hello KidRock

Now we have to wait until the Mods approve the screen shot before we can see it. That may take a little while depending on how many are on duty now and if they notice the screen shot there.  That's what we are here for, to try and help others. Thanks.

Success always occurs in private and failure in full view.
Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

Did the virus total check,

Ty for the link it didnot find anything and more people had uploaded the file previous, but did tested it again to be sure

Kudos0

Re: Trojan Agent/Gen- FakeAlert (hotfix) Real or Fake ?

This could be a clear false positive. You are scanning the file with a free product vs a comprehensive anti-virus scanner.

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