• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

Kudos0

Virus protection wont turn on

I keep getting an alert on my Norton 360 telling me I have turned my virus protection off (which I did not to my knowledge) and my PC security is at risk. I keep trying to turn it back on but everytime I click the "fix now" button nothing happens. It briefly (for about 1 second) flashes to a sign saying it's fixing the problem but then goes right back to telling me I am at risk. I have been using Norton for a couple of years now and never had this problem before. Any help would be appreciated.

Replies

Kudos0

Re: Virus protection wont turn on

did you disable windows firewall?  N360 has it's own firewall and if you have windows on it will disable norton's.  Or do you have windows virus protection on? n360 should be the primary in charge of that.

Kudos0

Re: Virus protection wont turn on


Manic wrote:

I keep getting an alert on my Norton 360 telling me I have turned my virus protection off (which I did not to my knowledge) and my PC security is at risk. I keep trying to turn it back on but everytime I click the "fix now" button nothing happens. It briefly (for about 1 second) flashes to a sign saying it's fixing the problem but then goes right back to telling me I am at risk. I have been using Norton for a couple of years now and never had this problem before. Any help would be appreciated.


HI Manic

Go to Help& Support, click on Get Support and follow the promts to let Norton try to diagnose and fix whatever may be wrong with it.

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone

Replies are locked for this thread.