Virus remover 2008
I purchased the subscription to Norton 360 and it has worked well. However, a malware got into my computer called Virus Remover 2008. It is obviously entrenched in my computer so my question is this: why didn't Norton 360 catch it and stop it and why doesn't Norton 360 take it out?
There are only two people that log unto my computer so one of us let the virus in. How? Thru email?
Also I chatted with the virus staff from Symantec and they will charge me $99 to remove the software. Why?