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Kudos0

Where is the Subscription Key? PLEASE HELP!!!

I have just re-purchased Norton Internet Security for Mac. After the installation , the software is asking for a "Subscription Key". I have checked my electronic invoice from the purchase and there's nothing there. I even tried using my confirmation oder number and nothing. I went in a log in  to see if the "Subscription Key" was somewhere in the record when I purchased the software an nothing.  Please HELP!!!

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Kudos0

Re: Where is the Subscription Key? PLEASE HELP!!!

I have just re-purchased Norton Internet Security for Mac. After the installation , the software is asking for a "Subscription Key". I have checked my electronic invoice from the purchase and there's nothing there. I even tried using my confirmation oder number and nothing. I went in a log in  to see if the "Subscription Key" was somewhere in the record when I purchased the software an nothing.  Please HELP!!!

Kudos0

Re: Where is the Subscription Key? PLEASE HELP!!!

Thanks for the link to CS. They gave me the Key numbers that I needed. It works.

Kudos0

Re: Where is the Subscription Key? PLEASE HELP!!!

Thanks for coming back and letting us know your issue has been resolved.

Accepted Solution
Kudos0

Re: Where is the Subscription Key? PLEASE HELP!!!

Did you check in your norton account? It should be in there.  If not you can contact customer service and they should be able to straighten it out.  NortonSupport

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