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Kudos1

Why Malwarebytes????/

I have been reading the posts here in this forum and I see a pattern of suggested repair. Almost every time someone says they have been infected, they are told to download and run Malwarebytes. I have 2 questions on this. 1( Isn't The GOOD money I spent on NORTON 360 sufficient to prevent these Malware/Spyware/Viruses from attacking my PC?? 2( Isn't the GOOD money I spent on NORTON 360 sufficient to REMOVE these Malware/Spyware/Viruses from my PC??? I would think that having NORTON 360 running and updated on my PC would be sufficient to protect my computer from attack and if attacked it would remove and PROTECT my PC. Why would Symantec have to recommend a 3rd party malware remover? Isn't your software good enough to do the trick. This also leads me to the fact that I have to go a month without my browser toolbar because Firefox updated my software and Norton isn't prepared to accommodate the update. Hence I have paid GOOD money for a program that doesn't protect my PC or provide protection from what it is supposed top be protecting it from. Can someone explain this to me? And tell me why I should continue using this software that doesn't do as advertised.

Thank You

ps. Are you kidding me that your Forum Spell Checker doesn't have Malware, Spyware, Firefox, or the Malwarebyytes program that you recommend in it. Sheesh

Not everything that can be counted counts, and not everything that counts can be counted.-Albert Einstein-

Replies

Kudos1

Re: Why Malwarebytes????/

I will try to answer your questions in some sort of order.

1.  We recommend malwarebytes for three reasons: It is a very effective malware remover, it provides a log that allows us to determine how serious the infection is likely to be, and it is capable of making repairs to the registry.  This makes it very useful as a tool.  It is not an antivirus or antimalware blocker per se, but it is a good hunter.

2.  The Norton products are very, very good at blocking malware and preventing it from getting into your machine.  Malware infections have dropped by at least 70% from early in 2009.  However, people make mistakes, click on things they should not, enjoy P2P sharing, bittorents, and illegal downloads. These activities allow you to become infected because it has been allowed into the machine. 

3. The first thing most malware does is shut down your antivirus, and then prevent you from going to most security sites for help.  People get paid good money to write effective malware.  While Symantec is busy dismantling their malicious code, they are busy dismantling antivirus programs to find the best way to get in.  The malware obviously gets written first, the security companies must then contain it.  For that period of time, you are at risk.

4.  All program vulnerabilities should be patched, software kept current, Windows kept current, and your antivirus kept as up to date as possible.  The antivirus is only one part of security.  It fails if everything else does not maintain secure standards.  Your antivirus program, no matter who developed it does not perform miracles.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
Kudos0

Re: Why Malwarebytes????/

Hi notusedupyet

No one security program can be 100 % effective in today's ever changing malware world.  Malwarebytes is often recommended as a good 2nd line of defense in double checking your Norton products. The free version that is. Malwarebytes is good in cleaning up remains of what your Norton product also cleans up. The malware writers are always one step ahead unfortunately. You will find malwarebytes even recommended by the various Forums out there that specialize in removing the hard malwares.

Success always occurs in private and failure in full view.
Kudos0

Re: Why Malwarebytes????/

I don't think there is any Security Prog's out there which will catch everything immediately it come out.

Malwarebytes are very good at what they do, hence the recommendations.

But saying that, you wouldn't want to use that prog. on it's own.

Malware bytes concentrates on Malware so are more likely to update that area quicker.

Personally I prefer Norton, but, I still use a couple of extra prog's if I think it is will help keep me secure.

Kudos0

Re: Why Malwarebytes????/


To the Original poster

We recommend malwarebytes for three reasons: It is a very effective malware remover, it provides a log that allows us to determine how serious the infection is likely to be, and it is capable of making repairs to the registry.  This makes it very useful as a tool.  It is not an antivirus or antimalware blocker per se, but it is a good hunter.

Additionally , MBAM free version does not run in real-time . It has a huge base of spyware related threats and rogue software , this makes it an excellent cleaner/kind of hunter.

The Norton products are very, very good at blocking malware and preventing it from getting into your machine.  Malware infections have dropped by at least 70% from early in 2009.  However, people make mistakes

People make mistakes , perhaps this is the most important part . In N360 version 4 and Norton 2010 , when the Quorum provides information about a file and upon execution it asks for user permission to run or stop the unproven/bad file - it is up to the user to decide.

Most of the times it is because of people's wrong decisions

In my opinion , if your WIndows is up-to-date and if you have just a little common sense , Norton can provide you 100% protection

Kudos0

Re: Why Malwarebytes????/


3play wrote:


In my opinion , if your WIndows is up-to-date and if you have just a little common sense , Norton can provide you 100% protection


NO AV Software is 100%, Even Security Software Companies won't state that.  No review or independent tests will state that either.

Also in the past people have got infected from sites like the NYTimes site ad (drive-by??) that downloaded a Rogue that was not detected.

Quads

Kudos0

Re: Why Malwarebytes????/

Hi notusedupyet,

You have been given several reasons why MalwareBytes is commonly recommended on the forums. However, I would add a couple more things to think about.

Well known companies like Symantec, MacAfee and others are common targets of malware writers. Anti Virus software made from well known companies like these are typically the first victim malware writers will try to disable so that they are free to do their dirty work unhindered. This sometimes gives an advantage to less well known anti-malware software to get in undetected and clean the malware off your computer.

Very much like Windows is a much more common target of malware writers, just because it is the most prevalent OS out there! Compare this to MAC and others which is not targeted very often by malware writers, at least not by comparison to Windows.

Any veteran in virus/malware removal will be unanimous in saying that a good defense never includes just one anti-virus and anti-malware tool. The best defense includes several tools, chosen carefully, which all work together to give your computer the best defense possible against the crazies out there who write virus's and other malware. The absolute #1 rule is to never install and use more than one real time security software at the same time.

The motto is: no single tool does it all or catches it all.

Hope these comments from everyone helps to satisfy the answers to your questions.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.5.0.19 * Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.5.0.19
Kudos0

Re: Why Malwarebytes????/

I'm retired and have all the time in the world to follow the forums.

I follow the threads with more than a passing interest and with this in mind, I had a look at some of information tools on my pc; I found the MS OS Event Viewer.

I had a look at what was going in / out of my pc, thing I've allowed providers access.

Sufficient to say, there is so much going in / out, that I didn't have a clue about, that it's not worth worrying about; in the vein of, if you have no control over an action, forget it, life is too short.

I have come to the conclusion that, although you can attempt to prevent Malware, if it's your turn, you'll get it.

Kudos1

Re: Why Malwarebytes????/

Hi Photo762,

There is never a guarantee that one won't get hit with some sort of virus/malware at some point. But I can tell you from personal experience and as a software engineer that much can be done to prevent it. I have been dealing with computers for over 20 years and I have been hit only twice, one very minor malware and one which was moderate severity. On the other hand I have known others who are not so careful who has been hit literally many dozens of times in a far shorter period of time!

So we're not talking about letting the possibility of getting hit control your life where you think about nothing else. Instead we are talking about taking sensible precautions and utilizing the proper tools to minimize this risk to the greatest extent possible.

Being careful and vigilant should simply be an ingrained habit and one we don't have to even consciously think about all the time. It should become as much a habit as breathing.

Even my own partner has learned a few hard lessons about being vigilant.

Thanks

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.5.0.19 * Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.5.0.19
Kudos0

Re: Why Malwarebytes????/

In regards to the Firefox compatability with Norton Toolbar and Norton IPS.

You can temporarily downgrade to Firefox 3.5.7 until the hotfix is released, the toolbar/IPS works in 3.5.7.

Then when the hotfix is released (second week in February) you can upgrade to Firefox 3.6.

***Windows 7 64-bit, 4GB DDR2, Intel Core 2 Quad Q8300 2.5GHz, 2x 290GB HDD's. (Packard Bell iXtreme)***
Kudos0

Re: Why Malwarebytes????/


Quads wrote:

3play wrote:


In my opinion , if your WIndows is up-to-date and if you have just a little common sense , Norton can provide you 100% protection


NO AV Software is 100%, Even Security Software Companies won't state that.  No review or independent tests will state that either.

Also in the past people have got infected from sites like the NYTimes site ad (drive-by??) that downloaded a Rogue that was not detected.

Quads


You obviously don't understand what I try to say.

Norton has so many security feautures - all-in-protection against all kind of threats , regular updates , behavioural analyzer, Insight , firewall , etc . So Norton + up-to-date operating system and applications + common sense gives practically 100% protection .

Perhaps you understand that if Norton can provide very high level of protection (but still not 100.00% ) , the updated/patched OS and the common sense complement this very high level of protection to extremely high level , which is practially 100%. OK ?

Kudos0

Re: Why Malwarebytes????/

What other programs are suggested for use to completely feel a PC is protected and not infected?  I believe I may have been infected by something on Facebook and have been having problems with my online banking.  I do not have the problem on my laptop and do not use it for social networking.

Kudos0

Re: Why Malwarebytes????/

Hi elbass

Which Norton product are  you currently using and what version number please? Please do not attempt anything where you need a completely clean computer such as banking or buying something with a credit card until you do get your computer checked out.

Success always occurs in private and failure in full view.
Kudos0

Re: Why Malwarebytes????/

I used to think Norton 360 gives complete protection until one day my computer wasn't acting normally I did a full scan with norton and it said it found nothing. I had to call hp support and they told me to download the malwarebytes program I did a scan and it found about six trojan agents. So now I have both full version products now on my pc to hopeful decrease my chances of my computer acting up again. I also did a little research and people are saying that programs like defence wall hips protection work really well against malware and viruses because it stops them from running and quarantines them in its sandbox. I would have gotten that instead but I am still satisfied by norton.

Kudos0

Re: Why Malwarebytes????/

Hi win7ultimate,

It is not a good idea to have two real time security products installed at the same time. They can and typically do interefere with each other at some point. Both will try to remove threats and both will fight each other over. Both will see the other as an enemy so to speak.

My suggestion would be to periodically run a scan with the FREE version of MalwareBytes which does not cause interference since it is an on demand scanner and not a real time product.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.5.0.19 * Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.5.0.19
Kudos0

Re: Why Malwarebytes????/

People have to realize, no Security program is 100% and If there were it won't be for long, Malware Creators would find a way around it. That is why on Message boards you find people infected, stating  I have Norton, Avast, McAfee, AVG, BitDefender, Kaspersky, .........................................

It's like you could have the safest car, or vehicle, in the world, but you are still able to crash it or get a fault when driving along.

Quads  

Kudos0

Re: Why Malwarebytes????/

@AllenM I thought you can have both running at the same time. I will take your post into conderation and un install the malwarebytes program and only re download it if I need to use it.

Kudos0

Re: Why Malwarebytes????/


win7ultimate wrote:

@AllenM I thought you can have both running at the same time. I will take your post into conderation and un install the malwarebytes program and only re download it if I need to use it.


Hi win7ultimate,

There are two versions of MalwareBytes, one is FREE and the other is the PAID version. If you have the paid version, you now have a real time security version and this is what can cause a problem because you now have two real time security programs installed at the same time.

You should uninstall the PAID version of MalwareBytes and install the FREE version. The free version is OK because it is an on-demand scanner and will not interfere with your other anti-virus software. You can use the free version to do periodic scans if you wish.

Hope this clarifies.

Thanks

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.5.0.19 * Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.5.0.19
Kudos0

Re: Why Malwarebytes????/

Hi win7ultimate

Please remember when you use the FREE version of Malwarebytes, to update it before each use of it because the program gets updates quite often.

Success always occurs in private and failure in full view.
Kudos0

Re: Why Malwarebytes????/

Well guys, I asked the people at malwarebytes if I can use the full version along with the norton 360 and they said yes. So you can use both free and paid and I was also instructed to exclude malwarebytes in norton's exclude list. I am also very happy to see people who are actually interested in helping me, trust me I appreciate it. Than You!

Kudos0

Re: Why Malwarebytes????/

Of course they're going to say yes, they wouldn't want you to stop using it would they.

***Windows 7 64-bit, 4GB DDR2, Intel Core 2 Quad Q8300 2.5GHz, 2x 290GB HDD's. (Packard Bell iXtreme)***
Kudos0

Re: Why Malwarebytes????/


win7ultimate wrote:

Well guys, I asked the people at malwarebytes if I can use the full version along with the norton 360 and they said yes. So you can use both free and paid and I was also instructed to exclude malwarebytes in norton's exclude list. I am also very happy to see people who are actually interested in helping me, trust me I appreciate it. Than You!


Hi Win7ultimate,

It is of course your choice but I still would not recommend it. Think about this. If a virus attempted to infiltrate your system, then both MalwareBytes and N360 would both react to it and each in their own way. This creates a conflict between the two programs and neither one will be able to do as effective a job as a result.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.5.0.19 * Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.5.0.19
Kudos0

Re: Why Malwarebytes????/

Hi everybody:

What's the big deal?

I run MBAM (on demand) and SAS (on demand) and everything is good.

Pretty simple logic to me.

      Plankton - MCSE, CSQE     - NIS 2009 • NIS 2010 -Windows XP • Vista • 7 • IE 8
Kudos0

Re: Why Malwarebytes????/


Plankton wrote:

Hi everybody:

What's the big deal?

I run MBAM (on demand) and SAS (on demand) and everything is good.

Pretty simple logic to me.


Hi Plankton,

That's the key word, on demand, not the paid version which has a real time component.

Allen

Windows 7 Ultimate SP 1, 64 bit, 32 GB * NIS Vers. 21.5.0.19 * Ghost 15 * IE 9, Firefox, Safari. Test laptop with W7 Home Premium 64 bit * NIS Vers. 21.5.0.19
Kudos1

Re: Why Malwarebytes????/

I bought the paid version of Malwarebytes to support them.  You can shut off realtime scanning and make the scan on

demand.   By the way on an XP machine I was running 360 and Webroot Spysweeper with no issues. Bought a new

Win 7 machine and loaded up my softwares, also running both 360 and Spysweeper and had major issues.  I was about to take it back and got some info about running two scanners.  Removed Spysweeper and it was a whole new machine.  Running like a demon.  So, best advise is not to run 2 realtime scanners.

Kudos0

Re: Why Malwarebytes????/

Hello tomg88

You probably could have made a donation to the company and not get the paid version. The paid version may still have installed some drivers that could interfere with your N360 even if you have the realtime scanner turned off. I would still have just the free version installed instead of the paid one.

Success always occurs in private and failure in full view.
Kudos0

Re: Why Malwarebytes????/

Not seeing any signs of anything running....  System is stable and running fine.  Either version will automatically update itself.

Kudos0

Re: Why Malwarebytes????/

Hey I had the same question i.e. "Why Malwarebytes" and after reading all the posts decided to get it. When I clicked the "Download Free Version" button the page directed here:

http://majorgeeks.com/download.php?det=5756

is that right? I haven't done anything else yet i.e. downloaded anything.

Kudos0

Re: Why Malwarebytes????/

I just tried the Malwarebytes "Free version" button again and this time was sent here:

http://fileforum.betanews.com/detail/Malwarebytes-AntiMalware/1186760019/1

Do I have a virus already?

Kudos0

Re: Why Malwarebytes????/

360premier, try to download it here:  FileHippo

Kudos0

Re: Why Malwarebytes????/

Thanks Turbo but I used Cnet. Took almost 1hr 45min to scan but in the end I came up clean. Nice that they offer the Malwarebytes for free!

So to recap: N360 Premier V4 and Malwarebytes are both loaded and working fine!

Replies are locked for this thread.