Won't let me enter Product Key
I have NIS2009, And you can install NIS2009 on 3 computers, So i am trying to install NIS 2009 on a different computer,
It ask me to enter my Product Key i did, But the Next button is still greyed out like i didn't enter all the information
I did enter all the numbers and letters in the product key, i printed out my email i got when i purchased NIS2009 i used to have NIS2008 but from the email i got after i ordered NIS2009 i typed in exactly the product Key that was given didn't work,. So i open up NIS 2009 on the computer i have it installed on an click help & support then about and the serial number i tried to enter on the second puter is the same. So why won't it recognize my product key.
I also find this very weird,
When i goto My Nortons account and enter my email address and password and click enter, There is absolutely no information that i even ordered or installed NIS2009 i tried to get into my account to get product key to see if it might be different which i know its not. So i don't get why nothing even shows up in my account even clicking on order history shows blank!.. So how in the heck am i supposed to be able to install NIS2009 on another computer.
And i upgraded from NIS2008 to 2009 and paid for it on 8-30-08 looking at my invoice as i am typing this,
And when i open NIS2009 it says i have 274 days left so i know there nothing wrong with my subscription, Do i need a new product key to enter on another computer?
Thanks! help,. Computer is not protected on the computer i am trying to install NIS2009 will i guess i can use the trial version til someone comes up with a solution. i shouldn't have to pay for NIS2009 again to install it on another computer since i am allow to install NIS 2009 on 3 computers right now its only installed on 1 computer will trying to install it on another computer so that would only make 2 computers it would be installed on.