Not what you are looking for? Ask the experts!
Norton 360 Causes Wireless Internet Connection to Disconnect
I recently upgraded one of my systems from Windows Vista Home Premium SP1 64-bit OEM/RTM and did a clean install of Windows 7 Home Premium 64-bit FULL Version. I downloaded all the updates from Microsoft, have the current BIOS, and downloaded all the current drivers from hardware manufacturers (even when to the wireless card manufacturer and installed the current driver from them). I also have Norton 360 v184.108.40.206 installed with the current updates. Then I started noticing that the Wireless connection started disconnecting. If I disable anti-virus and firewall, I don't have any issues. If I have Norton enabled, then I will lose the connection and then a few minutes later I will get it back, then wait a while and I will lose the connection, wait a few minutes and get it back. It is a repeating process and I cannot figure out how to get Norton to stop disconnecting the Internet connection. I have another system that has Windows 7 and when I first installed Windows 7 and Norton 360 on it I never had this issue. When I run the troubleshooter everytime I lose a connection I always get 1 of the following 5 error messages:
The connection between your access point, router, or cable modem and the Internet is broken
Your broadband modem is experiencing connectivity issues
The default gateway is not available
Investigate router or broadband modem issues
Reset the "Wireless Network Connection" adapter
I asked Microsoft about this and they said it was my anti-virus/firewall software. I asked HP about this and they said it was my anti-virus/firewall software.
What is the issue with Norton.