norton install stuck in initializing state since yesterday
i tried to install norton internet security 2011 yesterday,it is now stuck on the initializing ,it has not changed since i started this yesterday , about 24 hours ago,i even shut down, removed the disk,let it sit on, it wont change...i only have 2 days left on my previous subscription and still need to do this on my other computer...anyone know what to do..do i need to remove the previous version????start over, what???help!!!!!!!i hope i didnt just waste 70 hard earned dollars...i just installed for someone else the other day and it took 5 minutes but i cant do my own!!!