Could Not install Norton 360 due to a current Virus on my laptop
It appears that if you have a virus, it is possible that the virus prevents you from installing any virus protection ( a bit of cart before the horse ). Not knowing this, I purchased Norton 360 via infected machine (bad idea?). But the virus shut down the installation every time. Called Norton and Sam told me that you can't install virus protection on an infected machine but that a tech would be happy to assist for $99. After I hung up I continued to look for options. It was suggested to me to attempt to install the software in "Safe Mode with Networking". Voila! Worked like a charm! Installed 360, ran the scan, eradicated the offending files, rebooted in regular mode and now the Dr. has given me a clean bill of health.