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Kudos1

Error 3043-1 message

I received this message yesterday & am unable to find a fix for it. Also some of my out mails are getting a virus alert; The only solution suggested is that I re-install my Norton package. How can this happen that Norton has been comùpromised by a virus?

Replies

Kudos0

Re: Error 3043-1 message

By some unexplained way my computer has now cleared this error message & is now working perfectly. What is going on?

Kudos0

Re: Error 3043-1 message

Hi,

can you please tell us the exact name and version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 18.5.0.125)

Thanks!

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19
Kudos0

Re: Error 3043-1 message

Program was downloaded direct from Norton.  The details are 18.5.0.125. The problem seems to have righted itself. It is all a bit of a mystery.  I tried the fix button several times with no success. I switched my computer on later in the day & after the prompt, I clicked on the fix now again & the problem disappeared. Thanks anyway.

Kudos0

Re: Error 3043-1 message

 I am getting this error message too, and it will not "fix" with One Click Support.   The version I have is 18.5.0.125, which was downloaded.   I am also getting "intrusion prevention" message.  The "fix now" does not work.  And neither does the One Click Support. 

Kudos0

Re: Error 3043-1 message

I received this message yesterday too, still unable to fix for it. Some expert here can help? thanks。

Kudos0

Re: Error 3043-1 message

Hi All, The problem has re-appeared again this morning & the fix does not work.

Kudos0

Re: Error 3043-1 message

Hi,

the solution for this would be to remove the program with the Norton Removal Tool, and then reinstall it.
Here are the steps:
1. If you use the feature, please backup your Identity Safe data
2. Download latest Norton Internet Security installer: www.norton.com/nis11 (this is the English one, for other languages please go to the Norton Update Center: www.norton.com/nuc )
3. Download Norton Removal Tool: www.norton.com/nrt
4. Disconnect from internet
5. Remove Norton Internet Security from Start Menu or from Control Panel -> Add or Remove programs
6. Reboot
7. Run the Norton Removal Tool, reboot (repeat it 2-3 times)
8. Install Norton Internet Security 2011, and activate it with your old serial
9. Run Live Update until you get no new updates
10. Restore your Identity Safe data

You can check how the Norton Removal Tool works in this video.


Let us know the results.

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19
Kudos1

Re: Error 3043-1 message

I can see a solution for this error:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100505155403EN

Do you have any other antivirus?

CyberLife :)
Kudos0

Re: Error 3043-1 message

Sorry this does not work. I have tried it before.I do not have any other anti virus. The strange thing is that the problem disappears towards the end of the day, only to reappear when I switch on next time;

Kudos0

Re: Error 3043-1 message

You might want to do checkdisk in your computer. Find the steps in the MS page.

http://support.microsoft.com/kb/315265

There are chances that your system is infected. Run a scan using any of the virus removing tools suggested on forum, such as Malwarebytes.

CyberLife :)
Kudos0

Re: Error 3043-1 message

I think this problem is connected with a situation I have with my computer. I am unable to open my computer without resorting to the option of using the "Last known normal start" Consequently, I re-introduce the error 3043-1 message. By the time I close down the computer the message has disappeared & Norton is working properly.. 

Kudos0

Re: Error 3043-1 message

Followed all the instructions, but Norton 2011 refused to work.  My computer partly crashed. Could only use my email, but no access to internet. Tried the same proceedure again, but it would not work. Cleared away all unneccessary files to create as much free space on my hard disc as possible. Tried to reload my original version of Norton 2010, but got a blue screen warning each time. I now have no working security system. What do you suggest?

Kudos0

Re: Error 3043-1 message

Tried your solution, but no luck. Finished up with a second error "3040,10011"

Kudos0

Re: Error 3043-1 message

Finally after 3 more attempts, I have managed to upload Norton 2011. A tip for other people with this problem. After uploading Norton 2011, if you are requested to re start, use the Norton rebootable recovery tool first. It will save you the trouble of going through the whole proceedure again.

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