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Kudos0

Changing Password - Identity Safe

I want to change a password for Identity Safe, but I simply cannot find the options (i.e. Change a Password for Identity Safe / Protection) to do this anywhere in the settings. I also looked under the "Manage Identity Protection", but could not find the option that performs that task. I had no problem changing a password under V4, but after upgrading my Norton 360 to V5, I am experiencing difficulty. Please provide me with the guidance as to how I can change a password for Identity Safe under V5.

Replies

Kudos0

Re: Changing Password - Identity Safe

I want to change a password for Identity Safe, but I simply cannot find the options (i.e. Change a Password for Identity Safe / Protection) to do this anywhere in the settings. I also looked under the "Manage Identity Protection", but could not find the option that performs that task. I had no problem changing a password under V4, but after upgrading my Norton 360 to V5, I am experiencing difficulty. Please provide me with the guidance as to how I can change a password for Identity Safe under V5.

Accepted Solution
Kudos0

Re: Changing Password - Identity Safe

Hi,

please open the Settings -> Identity Protection, and click on Identity Safe Options. There you will have on option to change the password.

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19
Kudos0

Re: Changing Password - Identity Safe

It worked.  Thank you!!!

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