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Utilities 14: Missing files unins000.msg, map.dat, values.dat & keys.dat
I want to do an uninstall/reinstall of my Utilities 14. Using Windows 7 Add/Remove Programs tool I get the following message: "Messages file '*\Norton Utilities 14\unins000.msg' is missing. Please correct the problem or obtain a new copy of the program." I've redownloaded the software but when I try to reinstall, I get a message that says I can't install the software until I've uninstalled the existing program. I also get the following error message: "Norton Utilities is missing core application files: '*\Data\map.dat, *\Data\values.dat, and *\Data\keys.dat.' Please reinstall."
I've seen other similar posts (in fact, the above is a partial cut and paste from an earlier post) but the solutions aren't clear to me. Any advice would be appreciated.