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Computer freezes at login or welcome screen
I have a Dell Studio 17 with Vista, IE8 and Norton 360. While starting my computer it hangs up either at the log in screen (cursor won't move to allow me to put in my password) or (if I start up in Safe Mode and am able to put in my password) at the welcome screen. I suspect the problem might be that one of my start-up programs isn't functioning properly. However, I've been told that a virus might have been able to "sneak in" even though I am using Norton 360 in good working order. Is this possible? Thanks in advance>