Norton Power Eraser Problems
I just downloaded NPE on another computer and ran it. It asked to restart the computer and I accepted it, except that it is running into trouble restarting the computer back up. It gets stuck on that Safe Mode window and when it proceeds, nothing ends up happening except a pre-installed program that's apparently a back up/restore service pops up and asks for you to pay to use their services. This program is called Phoenix Always and has been on this computer for long time, so I don't think it's any kind of malware.
Any ideas what I can do to get around this?