Safety Minder does not enforce time limits or curfew on Mac OSX
The problem started with my wife noticing the kids were staying on our Mac longer than they were allowed. Then one day I noticed what my daughter was doing. She was logging in repeatedly after she was "logged off". It would annoy me to do this but she was perfectly fine with it because she wasn't actually being logged off. Safety Minder was forcing a Fast User Switch (cube rotates), which means that all the apps were still running when she logged back on.
I am getting messages (including on the new iOS app!) that my daughter was forced off, and I was seeing literally a hundred messages like it roughly two minutes apart. I contacted Norton support and they helped as best they could but were not able to resolve this problem. If Support is watching the forum here's the lowdown...
Mac Mini / OSX 10.6.7 / Safety Minder 2.1.3f89
Fast User Switching is enabled (disabling has same effect), one Admin user (me) and 3 Standard users (kids).
Count the total amount of time XXXX is logged onto the computer is checked
Automatically lock XXXX's computer is checked
Behavior is that user gets a 1 minute warning and countdown. At the end of the countdown a Fast User Switch occurs. Going to the logon screen (list of users) shows that user to be "Currently logged in". User logs in again, gets warning, count down, and it starts all over. In a message thread from last year someone posted that 3 subsequent logins are allowed before the user is locked. This is not true in my case. This can be easily reproduced by forcing a time limit of 0 hours.
My kids also have Netbooks running Windows 7. I have not yet tested this scenario on Windows.
Guys, this is a fundamental flaw in the product. While NOF does a fantastic job of blocking sites, the ability to limit the amount of time (and time of day) is a critical feature. If I can't get this fixed - or a reasonable workaround - it's a deal breaker for me.
Hope this helps shed light on the problem. I'm tired of repeating myself to Support.
Open case # is XXXXXXXXX