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Kudos0

Error 8920,212

I recently renewed my subscription to Norton 360 5.0 and have been experiencing problem after problem.  The latest is Error 8920,212 and the fact that Norton Pulse Updates failed to complete.

Can anyone help?????

Replies

Kudos0

Re: Error 8920,212

You need to download and run the Intelligent Updater first. After you run it, run LiveUpdate. You can find the steps to download Intelligent Updater from the following link:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100817130122EN

CyberLife :)
Kudos0

Re: Error 8920,212

I recently renewed my subscription to Norton 360 5.0 and have been experiencing problem after problem.  The latest is Error 8920,212 and the fact that Norton Pulse Updates failed to complete.

Can anyone help?????

Kudos0

Re: Error 8920,212

Hi uniquedezign,

That error code indicates a problem on the server end, rather than an issue with your product.  Wait a bit and try again later:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080818112847EN

Others are reporting similar issues in obtaining pulse updates today:

http://community.norton.com/t5/Norton-Internet-Security-Norton/Problems-with-pulse-updates/m-p/468480/message-uid/468480/highlight/true#U468480

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