Virus Definition live update won't download
I have spoken to many Norton techs about my live updates - especially the virus definition not downloading. I spoke with someone the night before last and he told me he had it fixed and I was secure; and could he close my complaint. I was so grateful I said yes. I tried to run the updates only to find that they still will not load. I keep running them and restarting the computer over and over again. I am now upset because he said he had me fixed and I am not.