Live chat support
I just purchased my renewal for 360 and now find out that apparently they do not furnish live chat support anymore. One of the main reasons I have stayed with Norton for so many years was the fact that they provided such good support through the live chat. Now all the support I can get is through Nathan, their virtual idiot, uh, I mean Agent and he don't know jack. Why did they delete the best thing they had going for them?