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Shop Bought Product - 360 V5 - Exclusive Gold Edition
Hi, I have come on here in desperation as I can not find anybody within Norton to help me.
I bought a new PC from PC World and at the same time purchased Norton 360 V5 Gold Edition.
The pc came with a trial version of Norton already installed so there was no need to install the copy thati bought.
The trial period will finish soon and despite daily request from Norton to purchase another copy i have been totally unable to find anywhere to enter the product key despite spending about 8 hours on this task. I've logged onto my NortonAccount but that just sends me to buy download version of 360. There does not seem to be any provision for installing shop bought products.
I 'spoke' to a virtual help desk that was totally useless.
This would not seem to be too difficult to do. Or at least that is what i had anticipated.
Can any of you wise people walk me through this because Norton do not seem to want to.
Thanks in advance