• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

Kudos1

Norton 360 has detected inoperable hardware device

i ran a diagnostic report because my laptop was acting funny and it came back that i should:

you may want to configure the hardware devices

tho i have no idea how to do this help please :-(

ps when i hit fix now it seem to be something called teredo tunneling pseudo-interface that seems to have the problem and also says This device cannot start. (Code 10)

Replies

Kudos0

Re: Norton 360 has detected inoperable hardware device

i ran a diagnostic report because my laptop was acting funny and it came back that i should:

you may want to configure the hardware devices

tho i have no idea how to do this help please :-(

ps when i hit fix now it seem to be something called teredo tunneling pseudo-interface that seems to have the problem and also says This device cannot start. (Code 10)

Kudos0

Re: Norton 360 has detected inoperable hardware device

Hi,

can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 5.1.0.29)

Also include please which Windows OS and Servive Pack do you have.

Thanks!

Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.5.0.19

Replies are locked for this thread.