Not what you are looking for? Ask the experts!
Can't Uninstall Norton 360!
I have been trying to uninstall Norton 360 on my son's computer. Because Norton didn't block viruses on his computer I decided to go with another company when my license was over. But Norton won't uninstall??? I thought if I let it update it would let me uninstall it afterwards, but when it updates it says it can't go online because: C:\Program Files\Common Files\Symantec Shared\EENGINE\Epersist.Dat is corrupt. When I tried to run chdsk, all the porn I'd managed to delete from his computer was recovered but this file wasn't fixed. I'm just at my wits end trying to get rid of Norton so I can clean his computer. I don't know what to do. Nothing would be lost by wiping the hard drive, but since I haven't a clue how to do that, it isn't an option. Can anyone tell me how to rid his computer of this program?