I recently started using Google Chrome and my Identity Protection log-ins don't work. The version of Norton is 188.8.131.52 for Comcast.
The Norton Toolbar ( and thus ID Safe) are not compatible with Chrome at this time. The beta version 6 of Norton 360 does inculde a compatible Norton Toolbar for Chrome. The commercial users normally receive this upgrade a month or two before it is available to Comcast Norton Security Suite users. Normal release cycle is early spring for N 360, so you are probably looking at April/ May.
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 11 users online.