need pin for bootable norton recovery tool
my son in law has norton security suite from comcast but it said it was not active then his laptop wouldnt boot we got the receovery cd to boot but it is asking for a pin. we cant access pin because we cant get laptop to boot. it would boot in safemode and recovery also doesnt work.
how can we get the cd to work? we checked my daughters pc but she does not have the pin file in her documents folder.