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Norton 360 error
Whenever I turn on my laptop the Norton 360 One Click Support pops up and it says "An error has occurred with Norton 360 Error" 5013,3 and it gives me the choice to Launch Support Web Site. When I click on it, it tells me how to fix it step by step. However on Step 2 it says: "In the Services window, under the Name column, locate and double-click Base Filtering Engine." But on my laptop that name doesn't show. Should i be worried that it doesn't show?