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Kudos0

Deactivating Norton on Old Computer

One of my installs is on an old computer which has been scrapped. I now need to use the install on another computer. How do I deactivate the product on the computer I no longer have access to?

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Kudos0

Re: Deactivating Norton on Old Computer

Krusty13,

Did as you suggested with the live chat and Norton sorted it out for me by amending the details of the product which allowed me to download the product onto the other computer.

Kudos0

Re: Deactivating Norton on Old Computer

One of my installs is on an old computer which has been scrapped. I now need to use the install on another computer. How do I deactivate the product on the computer I no longer have access to?

Kudos0

Re: Deactivating Norton on Old Computer

Thanks for the feedback.  Glad they soughted it out for you. 

"But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?" "The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains."
Accepted Solution
Kudos0

Re: Deactivating Norton on Old Computer

Hi CliveM,  Welcome to the Norton Community.

Please contact Customer Support via Live Chat here and explain to them your situation.  They will be able to free up your installations for you.  Please let us know how you get on.

Thanks,  Dave.

"But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?" "The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains."

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