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Kudos0

Deactivating Norton on Old Computer

One of my installs is on an old computer which has been scrapped. I now need to use the install on another computer. How do I deactivate the product on the computer I no longer have access to?

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Kudos0

Re: Deactivating Norton on Old Computer

One of my installs is on an old computer which has been scrapped. I now need to use the install on another computer. How do I deactivate the product on the computer I no longer have access to?

Accepted Solution
Kudos0

Re: Deactivating Norton on Old Computer

Hi CliveM,  Welcome to the Norton Community.

Please contact Customer Support via Live Chat here and explain to them your situation.  They will be able to free up your installations for you.  Please let us know how you get on.

Thanks,  Dave.

Windows 7 x64 SP1 | NSwB 22.1 | MBAM Premium | MBAE Free | HMP.A 2 | SpywareBlaster
Kudos0

Re: Deactivating Norton on Old Computer

Krusty13,

Did as you suggested with the live chat and Norton sorted it out for me by amending the details of the product which allowed me to download the product onto the other computer.

Kudos0

Re: Deactivating Norton on Old Computer

Thanks for the feedback.  Glad they soughted it out for you. 

Windows 7 x64 SP1 | NSwB 22.1 | MBAM Premium | MBAE Free | HMP.A 2 | SpywareBlaster

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