• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Deactivating Norton on Old Computer

One of my installs is on an old computer which has been scrapped. I now need to use the install on another computer. How do I deactivate the product on the computer I no longer have access to?

Replies

Kudos0

Re: Deactivating Norton on Old Computer

One of my installs is on an old computer which has been scrapped. I now need to use the install on another computer. How do I deactivate the product on the computer I no longer have access to?

Accepted Solution
Kudos0

Re: Deactivating Norton on Old Computer

Hi CliveM,  Welcome to the Norton Community.

Please contact Customer Support via Live Chat here and explain to them your situation.  They will be able to free up your installations for you.  Please let us know how you get on.

Thanks,  Dave.

Win7 x64 SP1 / Win10 x64 | NSwB 22.5 | MBAM Premium | HMP.A 3 | VoodooShield | SpywareBlaster
Kudos0

Re: Deactivating Norton on Old Computer

Krusty13,

Did as you suggested with the live chat and Norton sorted it out for me by amending the details of the product which allowed me to download the product onto the other computer.

Kudos0

Re: Deactivating Norton on Old Computer

Thanks for the feedback.  Glad they soughted it out for you. 

Win7 x64 SP1 / Win10 x64 | NSwB 22.5 | MBAM Premium | HMP.A 3 | VoodooShield | SpywareBlaster

Replies are locked for this thread.