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Kudos0

Google Redirect

Is google redirect a virus and if so why does Norton not pick it up during scans? Any advice on how to rid myself of the hassle would be greatly appreciated.

Replies

Kudos0

Re: Google Redirect

Is google redirect a virus and if so why does Norton not pick it up during scans? Any advice on how to rid myself of the hassle would be greatly appreciated.

Kudos0

Re: Google Redirect

Hi jsasser,

There is a removal guide on Bleepingcomputer,  http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller, That should help you.

Windows 7 Home Premium x64 SP1 *** Norton 360 v21.6.0.32
Kudos0

Re: Google Redirect

Thanks for the help I visisted the site and followed link to kapersky and downloaded the software it didnt find anything. Im not sure what is going on when I google things I am redirected so I thought it was probabaly a redirect virus. Is there any thing else I can check?

Kudos0

Re: Google Redirect

Hi

   What browser are you using?

   Did you tried with other Browsers?

Kudos0

Re: Google Redirect

Ok.  You might download a coy of Free Version Of Malwarebytes' Anti Malware from  http://www.malwarebytes.org/products/malwarebytes_free.  Be sure to decline the trial of the Pro Version as it will clash with Norton.  Update and run a full scan.  This could take some time,  so be patient.  Post back with your results.

Thanks,  Dave.

Windows 7 Home Premium x64 SP1 *** Norton 360 v21.6.0.32
Kudos0

Re: Google Redirect


SUBASH_PRABU wrote:

Hi

   What browser are you using?

   Did you tried with other Browsers?


I will have to type a bit faster....

Windows 7 Home Premium x64 SP1 *** Norton 360 v21.6.0.32
Kudos0

Re: Google Redirect

You're not the only one

Dick Win7x64 SP1 current NSBU
Kudos0

Re: Google Redirect

I am usin internet explorer I have not tried other version. I have researched this to the best of my ability and have tried malware bits in the past to no avail.

Kudos0

Re: Google Redirect


jsasser wrote:

I am usin internet explorer I have not tried other version. I have researched this to the best of my ability and have tried malware bits in the past to no avail.


Hi,

Can you download FireFox and use it without any problems?

Thanks

Dick Win7x64 SP1 current NSBU
Kudos0

Re: Google Redirect

Clear the Windows Temporary Files, Temporary Internet Files, and prefetch folder. Download and run the Norton Power Eraser:

http://www.norton.com/npe

Let us know if it detects or removes any threats.

Thanks,

HarryP

Kudos0

Re: Google Redirect

This sounds like a virus I had not that long ago and the only way to get rid of it is to format the ard drive and re-install Windows.

Main System: MacBook Pro (Mac OS X 10.7.4/ Microsoft Windows 7 Pro SP1 x64Secondary Systems: HP dv6500t Windows 7 Ultimate SP1 x86/HP dv7-1275dx Microsoft Windows 7 Home Premium SP1 x64Symantec: Norton 360 7.0/2013 (20.2.0.19)
Kudos0

Re: Google Redirect

The only way to get rid of a infection (virus) is to reformat is completely false that includes TDSS family, Rustock, Zeroaccess, MaxSS, Virut or Ramnit and other Rootkits, Bootkits, Worms and Viruses.   

Actually some infections survive a reformat and as soon as the user installs and updates Norton finds the Infection reappears.

Yes, on the web sometimes forums or blogs state that the only way to remove XXX is to reformat the hard drive but I often wonder if the person giving the advice has actually run the Malware to test what it does and figure out how to remove it and if that person is good enough technically to work out how to break the running infection and then then clean. Even if a required patched file or Boot Sector.

True there are Malware that cause redirects  TDSS is one family that does this.

Quads

Kudos0

Re: Google Redirect

Reformatting is the correct way to fix it and the infection will not reappear.

Main System: MacBook Pro (Mac OS X 10.7.4/ Microsoft Windows 7 Pro SP1 x64Secondary Systems: HP dv6500t Windows 7 Ultimate SP1 x86/HP dv7-1275dx Microsoft Windows 7 Home Premium SP1 x64Symantec: Norton 360 7.0/2013 (20.2.0.19)
Kudos0

Re: Google Redirect

Depends on what infection family was causing or is causing the redirect, which family was detected and causing your redirect??

There are families of malware that survive refomats and people have have found that out,  "I have reformatted my HD and reinstalled Norton and it's still there"

That is why people like myself and others on malware boards infect our systems to learn how to remove the infection (sometimes more than one at a time) without damaging the OS and personal files. Sometimes with the help of company's like Symantec for virus (Virut, Ramnit etc.)

People can see how in the past I have removed all sorts of stubborn malware on this forum even before stand alone tools are created and so I have to script, Or I couldn't work it all out so I a handful of times I have grabbed the file(s) from the users PC infected my PC worked out a way then did it step by step for the user.  Ramnit being one.

Quads