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Kudos0

Norton Internet Security and Norton 360

What is the difference between Norton Internet Security and Norton 360, and do I really NEED both of them on my computer?

I am confused, can someone please help me with this.

Thanks

Replies

Kudos0

Re: Norton Internet Security and Norton 360

What is the difference between Norton Internet Security and Norton 360, and do I really NEED both of them on my computer?

I am confused, can someone please help me with this.

Thanks

Kudos0

Re: Norton Internet Security and Norton 360

What is the difference between Norton Internet Security and Norton 360, and do I really NEED both of them on my computer?

I am confused, can someone please help me with this.

Thanks

Kudos0

Re: Norton Internet Security and Norton 360

Hi Nickerjac,

No you do not need both products and nor should you have both installed.  Please see a comparison guide here to explain the differences

Windows 7 Home Premium x64 SP1 x2 *** Norton 360 v21.6.0.32 *** Norton Security with Backup v22.0.2.17
Kudos2

Re: Norton Internet Security and Norton 360


Nickerjac wrote:

What is the difference between Norton Internet Security and Norton 360, and do I really NEED both of them on my computer?

I am confused, can someone please help me with this.

Thanks


First of all here is a comparsion chart of the products.


http://us.norton.com/products/charts/comparison.jsp?pcid=mp

You do not really need both of them on your system, as a matter of fact they will not run alongside each other.  You have to decide for yourself if you want the backup and PC Tuneup functions of N 360, or if the functionsof IS will suffcie.  Basically N360 does the same as NIS - excpet it also adds the backup and tuneup capabilites.

Any more questions, you know where we are.

Kudos0

Re: Norton Internet Security and Norton 360

Thanks for the information. I have a slight problem and don't know how, or if it can be solved.

When my boyfriend and I bought a new computer we also bought and installed Norton 360 and a new Norton account was opened in his name, I already had an account for the Norton Internet Security we had on our previous computer. When the Norton Internet Security was due for renewal it was automatically renewed and I recieved a notification by e-mail, but we never installed the renewed version on our new computer. Our Norton 360 is now due for renewal and I thought it had already been done, I had mistaken the Internet Security renewal for the Norton 360 one. We tried to download the renewal of the Internet Security but it downloaded in Spanish and wouldn't run properly so we uninstalled it and reinstalled Norton 360. We now have to renew Norton 360 in 11 days but want to know if there is any way of getting the money back for the Internet Security renewal that we haven't and can't use (or possibly transfering it to the 360 account).

Kudos0

Re: Norton Internet Security and Norton 360


Nickerjac wrote:

Thanks for the information. I have a slight problem and don't know how, or if it can be solved.

When my boyfriend and I bought a new computer we also bought and installed Norton 360 and a new Norton account was opened in his name, I already had an account for the Norton Internet Security we had on our previous computer. When the Norton Internet Security was due for renewal it was automatically renewed and I recieved a notification by e-mail, but we never installed the renewed version on our new computer. Our Norton 360 is now due for renewal and I thought it had already been done, I had mistaken the Internet Security renewal for the Norton 360 one. We tried to download the renewal of the Internet Security but it downloaded in Spanish and wouldn't run properly so we uninstalled it and reinstalled Norton 360. We now have to renew Norton 360 in 11 days but want to know if there is any way of getting the money back for the Internet Security renewal that we haven't and can't use (or possibly transfering it to the 360 account).


If anyone can straighten yo0ur situation out, I would suggest you contact Live chat, explain the situation to them and they should be able to solve it for you, or advise you of your best options.

Good luck and please let us know how things work out, CHAT has been known to work out some tough situations.


Live chat- www.norton.com/chat

Kudos0

Re: Norton Internet Security and Norton 360

Thanks, I'll try that and might also try e-mailing Norton direct as well.

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