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Kudos0

Norton 360 and Windows 7

I have Norton 360 installed on my PC running Window XP. I tried to install it on a Laptop running Windows 7 and it comes up with message: Norton 360 not compatable with this version of Windows 7.  Any ideas of what I am doing wrong?

Replies

Kudos0

Re: Norton 360 and Windows 7

I have Norton 360 installed on my PC running Window XP. I tried to install it on a Laptop running Windows 7 and it comes up with message: Norton 360 not compatable with this version of Windows 7.  Any ideas of what I am doing wrong?

Kudos0

Re: Norton 360 and Windows 7

Hi,

What is the version of N360 you are trying to install?Is it 5.1.0.29 or anything else?

N360 6.0 is due for release and you can keep watching this forum to get the updates on the release of the latest version of Norton 360.

Regards,

Prasanna

Kudos0

Re: Norton 360 and Windows 7

Running 360 ver 5- no problem on my PC. Want to use it on a laptop but get message that it is not compatable with Windows ver 7 when I try and install it.  Question is why? Do I need different version for Windows 7?

Kudos0

Re: Norton 360 and Windows 7

Wareashderek  that not what he ment   he means is what norton 360 uesing  plzs go too about and tell us if you are uesing norton 360 5.2.13  all so norton 360 v5 dos work in window 7   when you in stall  it did you shut down  start did you do all live updates in tell there was no more? 

Kudos1

Re: Norton 360 and Windows 7

Hi,

When N360 5.0 was released, it did not carry the Win 7 support. It was later patched up mid way when Win 7 got released. If you are trying to install any older version of N360 which do not support N360, then it would rather say incompatible. The setup file which you try to install on Win 7 will have the version number in it. Can you just paste the full setup exe name here?

regards,

Prasanna

Kudos2

Re: Norton 360 and Windows 7

Sorry for jumping in here, but wouldn't  warsashderek be better off trying to download and insatll N 360 from here, rather than worrying about all the other information?  This version should enable them to install N 360 and if more problems - we could go from there?

Kudos1

Re: Norton 360 and Windows 7

Hi

   Adding to Yank's post it's now www.norton.com/n360s_6     

Kudos0

Re: Norton 360 and Windows 7


yank wrote:

Sorry for jumping in here, but wouldn't  warsashderek be better off trying to download and insatll N 360 from here, rather than worrying about all the other information?  


Suuuuuuure!  Fiiiiiiine!  Take the easy way out! 

\\ZAPHOD: Win7x64pro; 4.2GHz Sandy Bridge; 8GB DDR3-2133; Gigabyte Z68XP-UD4, 2xGTX580 SLI; Crucial m4 128GB SSD (64GB RST cache); WD 2002FAEX; Seagate 2TB LP, 500GB 7200.10; Enermax Galaxy Evo 1250W; APC RS1500; Antec 1200 | Beta box \\BEEBLEBROX: Win7x64ult; 3GHz Conroe; 4GB DDR2-900; Gigabyte P965-DQ6v3.3, GTX260; 5x250GB WD Blue 4xRAID0; Enermax Platimax 600w; APC RS1500; Antec 902
Kudos0

Re: Norton 360 and Windows 7

Since I installed Norton 360 version 5, Windows 7 is not working very well. It keeps having to restart

windows 7. Norton needs to get their stuff together or they will be losing customers.

Kudos1

Re: Norton 360 and Windows 7


jrfurg wrote:

Since I installed Norton 360 version 5, Windows 7 is not working very well. It keeps having to restart

windows 7. Norton needs to get their stuff together or they will be losing customers.


Hi,

V6 is the current version and available as a free upgrade. Just click on the word 'support' then 'check for new version' and follow the instructions.

Now, after you do that and have run live update until the program tells you that all updates have been downloaded and installed, tell us about your problems in as much detail as possible. Also, do you have any other security programs installed?

Looking forward to your response. Til then

Stay well and surf safe

Dick Win7x64 SP1 current NSBU
Kudos1

Re: Norton 360 and Windows 7

All resolved by a nice fella from Norton support.  Being a new user it was mainly finger trouble.  Thanks to everyone who responded.

Kudos0

Re: Norton 360 and Windows 7


warsashderek wrote:

All resolved by a nice fella from Norton support.  Being a new user it was mainly finger trouble.  Thanks to everyone who responded.


Hi,

Thank you for reporting back. I'm very glad that all is well now. Would you please click on the 'accept as solution' button of the post that was the most helpful. This will let all know that the problem is solved and also locate the message that might help others with the same or a similar problem.

Thanks

Stay well and surf safe

Dick Win7x64 SP1 current NSBU

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