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Kudos0

Norton Ghost 15 Key

I bought Ghost to backup Windows 7 on my HP touch desktop yesterday. I entered my key and it worked just fine and I was able to backup my whole system and I created a recovery disc as well. 

The purpose was to restore Windows 7 after I played with Windows 8 Consumer Preview Evaluation Copy.  After installing Win 8 Ghost informed me that I had a trail version and only 29 day left.  I entered my key correctly but was informed that it was invalid.

I assume that Win 8 has something to do with this.  Can you concur?  I have turned off the backup schedule right now. If I restore Win 7 will the key still work?

Thanks

Chuck

Replies

Kudos0

Re: Norton Ghost 15 Key


kc5ezs wrote:

I bought Ghost to backup Windows 7 on my HP touch desktop yesterday. I entered my key and it worked just fine and I was able to backup my whole system and I created a recovery disc as well. 

The purpose was to restore Windows 7 after I played with Windows 8 Consumer Preview Evaluation Copy.  After installing Win 8 Ghost informed me that I had a trail version and only 29 day left.  I entered my key correctly but was informed that it was invalid.

I assume that Win 8 has something to do with this.  Can you concur?  I have turned off the backup schedule right now. If I restore Win 7 will the key still work?

Thanks

Chuck


Welcome Chuck,

I think your assumption is correct. I'm running a multi-boot system and W8 has slipped into a few places I hadn't expected to find it.

As for your Ghost key, it will continue to work for several more installs on this machine. If you should run into a problem please contact customer supoport here: http://www.norton.com/chat they do good work quickly

We'll be here when you need us

Dick Win7x64 SP1 current NSBU
Kudos0

Re: Norton Ghost 15 Key

I was playing around with Windows 8 Preview also. Ghost will not accept the license key. I have read at least one or two others say trhe same thing. I guess it just isn't compatible. Maybe this is by design?

Kudos0

Re: Norton Ghost 15 Key

Red,

You can install G15 and play with it but it will not activate, but Ghost 12 works ok and activates.

Deric

Kudos0

Re: Norton Ghost 15 Key

That is strange. I don't think I would try to install Ghost 12 on a 64-bit OS though.

Kudos0

Re: Norton Ghost 15 Key

Why not use cold imaging instead? That would bypass all of these problems.
Kudos0

Re: Norton Ghost 15 Key


coup27 wrote:
Why not use cold imaging instead? That would bypass all of these problems.

Cold Backup doesn't do incremental. Cold Backup has to be run outside of Windows.

Kudos0

Re: Norton Ghost 15 Key


redk9258 wrote:

That is strange. I don't think I would try to install Ghost 12 on a 64-bit OS though.


I am only talking about 32 bit, 64 bit?

Deric

Kudos0

Re: Norton Ghost 15 Key


DStain wrote:

 I am only talking about 32 bit, 64 bit?

Deric



A lot of people run 64-bit versions of Windows, myself included. I wouldn't try to install Ghost 12 on a machine running 64-bit Windows 8, or any 64-bit version of Windows.

Kudos0

Re: Norton Ghost 15 Key


I assume that Win 8 has something to do with this.  Can you concur?  I have turned off the backup schedule right now. If I restore Win 7 will the key still work?


I concur...you may get it to work, but the registry in Windows 8 is different enought that the location of the license keys cannot be located by Ghost.

You should be able to restore Windows 7 fine if you have not already done so.

-Andy

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