• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

Kudos0

Stop subscription and cancel automatic renewal

I have an old Norton 360 that is no longer used (computers have been removed from service). i cannot enter into My Account (forgot password, email address used on old computers disconnected) to stop automatic renewal. I cannot find anywhere on the Symantec website to cancel my subscription.

Replies

Accepted Solution
Kudos0

Re: Stop subscription and cancel automatic renewal

Hi Oceanstreet,

You may be best contacting Customer support about this.  Live Chat is usually the quickest.  You can reach them here .  -  http://www.norton.com/chat.

Dave.

Windows 7 Home Premium x64 SP1 x2 *** Norton 360 v21.6.0.32 *** Norton Security with Backup v22.0.2.17
Kudos0

Re: Stop subscription and cancel automatic renewal

Thanks Krusty13, it worked.

Kudos0

Re: Stop subscription and cancel automatic renewal

You're welcome.  Thanks for letting us know.  Please don't be shy.  You can help out here too.

Dave.

Windows 7 Home Premium x64 SP1 x2 *** Norton 360 v21.6.0.32 *** Norton Security with Backup v22.0.2.17

Replies are locked for this thread.