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Kudos0

Norton 360 not working

So I have norton 360 and I am using windows 7.

Anyway in the bottom right corner of my window. I get this notification

Anyhow from clicking that I get this

I goto turn on now

I click the "Yes, I trust the publisher and want to run this program" and nothing happens.

I goto run Norton 360 on its own and it doesnt run, so I try run as administrator and this is the only thing that loads

Tried going onto the uninstall or change program screen through control panel to see if I could find Norton, found it but it wont allow me to change or uninstall. I am guessing the version I got is 5.1.0.29 and from the 11/6/2011 is when I installed it so my subscription is still valid. Ive been attempting to find my product key but am unable to at the moment.

So any suggestions to getting this fixed?

Replies

Kudos1

Re: Norton 360 not working

have you tried to reboot the computer  sometimes this helps, or did you try to upgrade to version 6

Kudos0

Re: Norton 360 not working

Hi Andy

     Welcome. If the above suggestion is not working, please download the Norton Remove & Reinstall Tool from here that'll help to remove the corrupted files and re-installs the Norton.

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