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Kudos0

Norton scans won't run at all

I have Norton on windows 7, never had a problem with it. Yesterday, for no explained reason whilst on the web I noticed it wouldn't run any scans. It says everything is secure, but when I try to click quick scan/fullsystem scan nothing happens, it's like the links aren't working. I don't know what's causing this, I hope it's not a virus.

Any ideas?

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Kudos0

Re: Norton scans won't run at all

I have Norton on windows 7, never had a problem with it. Yesterday, for no explained reason whilst on the web I noticed it wouldn't run any scans. It says everything is secure, but when I try to click quick scan/fullsystem scan nothing happens, it's like the links aren't working. I don't know what's causing this, I hope it's not a virus.

Any ideas?

Kudos0

Re: Norton scans won't run at all

Hi

   Welcome to the Forums. Can you please Download and run the Intelligent Updater from here and then Restart the PC. Run the Live Update then start a Scan and check.

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