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Norton 360 V6 Identity Safe Vault Issue
I've searched forums and couln't find an answer to this so hoping someone can help.
I am using Norton 360 v18.104.22.168 in Internet Explorer on Windows 7.
A couple of days ago I started using Identity Safe's Online Vault. It was working well on multiple computers. However, yesterday I changed my email address for my Norton Account. The next time I used Identity Safe and logged in to my Norton Account using my new email address all of my logins and cards were gone. I tried logging out and logged in again using my old email address, but as you'd expect the login failed.
Has anyone experienced the same thing? I'm hoping the logins and cards still exist in the Online Vault database and it's just a matter of the people at Symantec simply re-establishing the link with my new Norton Account credentials (email address). Surely if you change your Norton Account email address it doesn't just scrap all your ID Safe info without any warning!?
Anyway thanks for reading. Thanks a amillion for any and all help offered.