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Kudos0

Issues with Minecraft (java-based game) following installation of NIS 2012 and Norton Online Family

Hello all!

I'm trying to understand and resolve unique errors that my son is getting when attempting to play Minecraft in multiplayer mode. When he goes this route, he get the following error within Minecraft -

Internal Client Error: Java.net.SocketException: Permission Denied: Connect

He can, however, play it in single-player mode (files are on the PC).

Background -

We have an older Dell desktop with Norton Internet Security (pre-2012) and NOF installed, primarily to control the number of hours spent logged on. Neither interfered with our son's ability to play Minecraft.

He recently purchased a newer Dell (Alienware) desktop system with 64bit Windows 7, that was initially bundled with McAfee. He moved his Minecraft files over and was able to play in multiplayer mode. Since McAfee was only a 45 day license, and our preference for NOF, we removed McAfee and installed NIS 2012 and NOF. Since then, he's been getting the above error in Minecraft multiplayer mode.

What I've done -

uninstalled and reinstalled Java (current version)

updated NIS firewall rules to allow minecraft.exe and all instances of Java (jav*.exe) to pass through the firewall.

I've temporarily disabled the firewall, and the error persists.

I've gone to the Sun/Java website to test the version of Java on the PC, and the test fails, with the following info:

Application Error
ClassNotFoundException
testJava2_1.TestVMApplet.class

Doing some research on this, I have seen suggestions to roll back to an older version of Java, but I'm reluctant to try this since I've seen indications that Windows 7 only works with the current version of Java.

So, is my problem with NIS 2012 / NOF? Or Java? Or both? What next step should I take?

Thanks!

Replies

Kudos0

Re: Issues with Minecraft (java-based game) following installation of NIS 2012 and Norton Online Family

Hello all!

I'm trying to understand and resolve unique errors that my son is getting when attempting to play Minecraft in multiplayer mode. When he goes this route, he get the following error within Minecraft -

Internal Client Error: Java.net.SocketException: Permission Denied: Connect

He can, however, play it in single-player mode (files are on the PC).

Background -

We have an older Dell desktop with Norton Internet Security (pre-2012) and NOF installed, primarily to control the number of hours spent logged on. Neither interfered with our son's ability to play Minecraft.

He recently purchased a newer Dell (Alienware) desktop system with 64bit Windows 7, that was initially bundled with McAfee. He moved his Minecraft files over and was able to play in multiplayer mode. Since McAfee was only a 45 day license, and our preference for NOF, we removed McAfee and installed NIS 2012 and NOF. Since then, he's been getting the above error in Minecraft multiplayer mode.

What I've done -

uninstalled and reinstalled Java (current version)

updated NIS firewall rules to allow minecraft.exe and all instances of Java (jav*.exe) to pass through the firewall.

I've temporarily disabled the firewall, and the error persists.

I've gone to the Sun/Java website to test the version of Java on the PC, and the test fails, with the following info:

Application Error
ClassNotFoundException
testJava2_1.TestVMApplet.class

Doing some research on this, I have seen suggestions to roll back to an older version of Java, but I'm reluctant to try this since I've seen indications that Windows 7 only works with the current version of Java.

So, is my problem with NIS 2012 / NOF? Or Java? Or both? What next step should I take?

Thanks!

Kudos0

Re: Issues with Minecraft (java-based game) following installation of NIS 2012 and Norton Online Family

Hey

It seems that you are having problem with Java.

Go to www.java.com and download the latest version of Java.

Then remove any java update you have installed on your computer,go to Add & Remove program via Control Panel.

then restart your computer and install Java on your computer and see if it solved your problem, you maybe have to restart your computer.

Sweman

Kudos0

Re: Issues with Minecraft (java-based game) following installation of NIS 2012 and Norton Online Family

Hello Monorail Gold

How did you uninstall McAfee? Did you use their uninstall tool? Have you checked with the Minecraft website? Thanks for reading.

Success always occurs in private and failure in full view.
Kudos0

Re: Issues with Minecraft (java-based game) following installation of NIS 2012 and Norton Online Family

Thanks for weighing in. I finally got it resolved! I uninstalled Java 7 and installed Java 6 and Minecraft is now working. The older desktop in the house, where Minecraft works, is running Java 6.

I successfully removed McAfee via the Add/Remove programs in Windows 7. No problems encountered.

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